Service Sales

CAROLE MURDOCK

*** ****** ******

San Jose, CA **056

310-***-****

******.************@*****.***

OBJECTIVE

Seeking a position as a Teller Lead in a financial institution, where I can establish a long-term career.

PROFESSIONAL EXPERIENCE

05/2013-Present Lead Teller, OneWest Bank, Marina Del Rey, CA

Responsible for all aspects of client service, operations, risk and sales activities for the transaction based Client Service Rep (CSR).

ensure operational integrity ( Absence of Operations Manager)

Ordering and Shipping Cash

Negotiating domestic and foreign drafts

Teller Insight and Metavante (Administrator)

Caretaker and Vision Content (Auditor/Administrator)

Supervising Branch Employees and Documents

Cross Selling Bank Products

4/2010-3/2013 Cashier, Los Angeles City College, Los Angeles, CA

Responsible for selling school apparel, class materials and recommending school supplies.

Received recognition from management for providing excellent service

2/2007-4/2009 Field Rep., Next Generation-Verizon, Long Beach, CA

Responsible for upgrading current Verizon DSL customers to Fios, meeting sales goals and problem resolution.

2/2001-6/2002 Pharmacy Cashier, Kmart Pharmacy, Long Beach, CA,

Responsible for conducting transactions for pharmacy customers, data entry, answering telephones and providing friendly service.

Recognized by management and customers for providing friendly service

EDUCATION

BankWork$™ JVS, Los Angeles, CA, Teller Training Certificate

Bellflower High School, Bellflower, CA, Diploma

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