Customer Service Data Entry
Resume:
Los Angeles, Ca *****
************@*****.***
Erika Harris-Syas
Objective
Contribute my customer service skills and business knowledge to your company. I know that I would be an added asset and hope to grow within.
Work Experience
Spherion /My Space, El Segundo, Ca
2008-2009
Customer Service Specialist
• Used a program called Sales Force to process cases and respond to customers
• Reviewed and removed inappropriate content off of personal My Space pages
• Sent solutions and responses to customers having problems with their profiles
AT&T, Cerritos, Ca
2007-2008
Analyst Review / Credits and Activations
• Process credit applications, review credit reports and handle consumer statements
• Activate phone lines and services for customers
• Process deposits and maintain customer's accounts
Bally Total Fitness, Norwalk, Ca
2003-2005
Financial Services Representative
• Perform data entry
• Process payments by credit card or check by phone
• Upgrade customer's membership packages
Home Depot, Inglewood, Ca
2000-2002
Head Cashier / Supervisor
• Ran the front end of the store
• Performed manager duties
• Verified and counted tills for cashiers
Education/Skills
El Camino College, Torrance, Ca
2005-2007
MS, Excel, Power Point, 10 key by touch, Data Entry, 45 wpm
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