Customer Service Information Technology
Resume:
Yolanda Rongo (Gomez)
Pickerington, Ohio 43147
************@*****.***
Bilingual, Spanish and English, Information Technology professional looking for entry level IT opportunities.
CORE COMPETENCIES
Cloud Computing
Cisco Network Routing & Switching
Helpdesk Support
Infrastructure Hardware
Linux Administration
Mac Integration
Microsoft Workstations
Microsoft Windows Server
Software Packaging & Development
Storage Management
SQL Server Administration
Support Management
Systems Analysis
Virtualization
Analytical
Customer Service Oriented
Critical Thinking
Troubleshooting
Problem Solving
Design & Planning
Information Management
Project Management
EDUCATION
Associate of Science - Information Systems Management & Computer Information Technology, June 2015
Rasmussen College
Relevant Coursework:
•Computer Science
•Fundamentals of Networking
•Computer Networks
•Better Business
•Logic and Troubleshooting
•Business Ethics
•Fundamentals of PC Hardware and Software
•Human Resources
•Windows Workstation
•HTML Web Design
•Computer Forensics and Investigation
•Windows Server 2008
•Basic Psychology
EXPERIENCE
JC Penney Distribution Center 2005- Present
Detail Checker
Riverside Hospital, Columbus, Ohio 2001-2005
Customer service
Big Bear Supermarket, Columbus, Ohio 2000-2001
Cashier
Contact this candidate