Customer Service Representative
Resume:
Larneisha Wells
Missouri City, TX 77489
***********@*****.*** – 469-***-****
OBJECTIVE:
Reliable and hard-working professional, experienced in child care and the customer service field. I am a team worker looking to become a company asset by offering profound ability to anticipate customer questions, cash handling skills, basic computer skills, and customer service experience.
Authorized to work in the US for any employer
WORK EXPERIENCE: Child Care Worker
Porters Day Care - Moody, TX - January 2014 to May 2015
Audrey Porter - Supervisor/Owner
Center #: 254-***-****
RESPONSIBILITIES:
*Observed and monitored children's play activities.
*Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.
*Instructed children in health and personal habits such as eating, resting, and toilet habits.
*Read to children, and teach them simple painting, drawing, handicrafts, and songs.
*Organized and participated in recreational activities, such as games.
*Assisted in preparing food for children and served meals and refreshments to children
Reason for leaving: *2 Week Notice* Resigned due to moving of family
WORK EXPERIENCE: Customer Service Representative
General Dynamics Information Technology - Waco, TX - September 2014 to January 2015
Lacrecia Franklin – Shift Supervisor
Phone Number: 254-***-****
RESPONSIBILITIES:
*Responsible for taking incoming calls from consumers who were interested in the Affordable Care Act
*Assisted in applications online
*Answered any questions consumers had regarding insurance claims and Obamacare
*Knowledge in HIPPA agreement
Reason for leaving: Temporary job
WORK EXPERIENCE: Senior Loan Officer
Loan Express – Waco, TX - October 2012 to August 2013
Lina Abad – Supervisor
Phone Number: 254-***-****
RESPONSIBILITIES:
* Denying or approving loan applications.
* Answering incoming phone calls
* Making outgoing collection calls
* Greeting Customers
* Handling and balancing cash drawer
* Opening/closing store
* Issuing loan approved checks to customers
Reason for leaving: Resigned to attend college in Houston, TX (fall semester)
EDUCATION:
Undergraduate Level
Lamar University - Beaumont, TX
August 2014 – Currently (Online)
Major: Administration of Justice
High School:
A J Moore Academy - Waco, TX
August 2008 to July 2011
High School Diploma
SKILLS:
Excellent in Microsoft (Word, Excel, PowerPoint, Etc.), Typing speed of 30 wpm
ADDITIONAL INFORMATION:
CPR Certified
REFRENCES:
Jennifer James Lina Abad Audrey Porter
Family 281-***-**** Former Employer 254-***-**** Former Employer 254-***-****
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