Customer Service Administrative Assistant
Resume:
Jessica S.Toomer
Ladson, SC ****6
********@***.***
Professional Profile
With over five years of experience in event management, business development and sponsor recruitment and a track record of revolutionizing customer service and administrative abilities. Strong drive to help others professionally, coupled with a personal conviction of life-long learning. Proactive in promoting team progress and event success.
Area of Expertise
*Customer Service
*Administrative Support
*Conflict and Criss Prevention
*Relationship Management and Outreach
*Social Media management
*Public Speaking
Professional Experience
Motley Rice Attorneys at Law, Charleston, SC 2012-2015
Documents Coder
*Examined documents such as memos, letter, medical records, and emails in relations to cases.
*Determined whether information should be turned over to opposing party in response to a discovery request.
*Administrative work including filing, calling clients, and sending emails.
Intermedia Marketing Solutions(Insurance Department) 2010-2012
Marketing Specialist (2011-2012)
*Spearheaded email marketing Campaign, resulting in more than 75% of the new clients.
*Wrote and edited articles and promotional materials for the department.
*Assisted with the collation of information for promotional literature.
*Updated and maintained all documentation and databases.
*Managed event material, booking of venues, and ordering of marketing materials.
*Assisted with the productions of local marketing materials and literature.
*Coordinated the production of a wide range of marketing communications.
*Provided support for marketing events and exhibition as required.
Key Accomplishment
*Creating a marketing filing system.
Education
*South Carolina State University, College Education, Humanities, and Social Sciences Bachelor of Arts Degree, Professional English, 2009.
Skills
*Proficient in Microsoft Office Suite, including and not limited to Word, Excel, Power Point and Publisher.
*Proficient in Mac Office Suite
*Social Media including Facebook, Twitter, Instagram, Tumblr.
*Fluent in French
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