VERONICA RIVERA
*** ******** **** ***** *** ANGELES, CA. 90031
CELL: 323-***-****
**********@*****.***
PROFESSIONAL SUMMARY
AS A MEDICAL RECORDS CLERK/ RECEPTIONIST WITH MORE THAN 10 YEARS EXPERIENCE IN PLANNING, DEVELOPING AND IMPLEMENTING IN THE MEDICAL FIELD. TO OBTAIN EMPLOYMENT WITH IN AN ORGANIZATION FOR PROGRESSIVE LEARNING AND CAREER ADVANCEMENT.
CORE QUALIFICATIONS
FILE/ RECORDS MAINTENANCE
PROFICIENCY IN MEDICAL RECORDS
PROFICIENCY IN {FILLING RECORDS, PREPPING RECORDS AND TAKING ORDERS}
RECEPTIONIST { ANSWERING PHONE CALLS, TRANSFERRING AND DISTRIBUTING PHONE CALLS}
QUICK LEARNER
MICROSOFT OFFICE, EXCELL IN MEDISOFT AND OFFICE HOURS
GREAT CUSTOMER SERVICE AND SATISFACTION.
BILINGUAL SPEAKER; ENGLISH / SPANISH
SCHEDULING AND RESCHEDULING VETERANS FOR APPOINTMENTS
CMS ( CASE MANAGEMENT SYSTEM )
EXPERIENCE
MEDICAL SUPPORT LOS ANGELES MAY 16, 2014 TO OCTOBER 16, 2014
CASE TECHNICHICIAN/ DATA ENTRY CLERK
SCHEDULE VETERANS FOR ANY APPOINTMENTS WORLD WIDE. RE-SCHEDULE VETERANS FOR APPOINTMENTS. SEND VETERANS OUT FOR EXAM THAT NEED TO BE DONE SUCH AS ; X-RAYS, DIAGNOSTICS, GENERAL MEDICAL, TRAUMATIC BRAIN INJURY DOCTORS, DBQ’S ( AUDIOS, GYN, DENTAL, MENTAL HEALTH). TAKE AND RECEIVE PHONE CALLS AND MESSAGES. KEEP AREA CLEAN AT ALL TIMES.
ATLANTIS HEALTH MANAGEMENT
MEDICAL RECORDS CLERK/ RECEPTIONIST JULY 2012 TO JULY 2013
LOS ANGELES, CA
CONTROL EFFECTIVELY THE RELEASE OF PROPRIETARY AND CONFIDENTIAL INFORMATION REGARDING PATIENTS. PREPARE ROUTINE LEGAL CORRESPONDANCE FOR ATTORNEY’S/ PATIENT’S/ AND THIRD PARTY PARTNERS. PREPARED WORK-COMP FILES FOR PATIENT’S ATTENDING THE APPOINTMENTS AND ALSO PREPARE FILES FOR WALK-INS. FILL OUT WORK-COMP FORMS FOR PATIENTS AND ALSO DISABILITY FORMS FOR PATIENTS. FILE MEDICAL RECORDS IN THE PROPER PLACE. PULL ANY RECORD IS NEEDED. ANSWER PHONE CALLS. DISTRIBUTE MESSAGES TO THE PROPER DEPARTMENT OR EMPLOYER. CHECK IN AND OUT PATIENTS. IN OCCASIONS WALK PATIENTS TO THEIR ASSIGNED ROOMS FOR THE DOCTOR.
HUNTINGTON ORTHOPEDICS SURGICAL MEDICAL GROUP JAN 2002 TO NOV 2010
MEDICAL RECORDS CLERK/ RECEPTIONIST
PREPARE ROUTINE LEGAL CORRESPONDANCE FOR ATTORNEY’S/ PATIENT’S/ AND THIRD PARTY PARTNERS. PREPARED FILES FOR PATIENT’S ATTENDING THE APPOINTMENTS AND ALSO PREPARE FILES FOR WALK-INS. FILL OUT FORMS FOR PATIENTS AND ALSO DISABILITY FORMS FOR PATIENTS. FILE MEDICAL RECORDS IN THE PROPER PLACE. PULL ANY RECORD IS NEEDED. ANSWER PHONE CALLS. DISTRIBUTE MESSAGES TO THE PROPER DEPARTMENT OR EMPLOYER. CHECK IN AND OUT PATIENTS. IN OCCASIONS WALK PATIENTS TO THEIR ASSIGNED ROOMS. TRANSLATE FOR THE DOCTORS AND PATIENTS.
EDUCATION
EVEREST COLLEGE. 3MONTHS
MEDICAL ASSISTANCE
ALHAMBRA
CALIFORNIA STATE UNIVERSITY OF CALIFORNIA 2 YEARS ATTENDED
MEDICAL FIELD
LOS ANGELES CA.
FRANKLIN HIGH SCHOOL
HIGH SCHOOL DIPLOMA 1999
LOS ANGELES, CA.