Customer Management

Ronald Robillard

**** *********** ** #***

Phone: 773-***-**** Email: **************@*****.***

Education

Robert E. Lee High School, Baton Rouge La.,

High School San Bernardino Adult School, San Bernardino, Ca.,

Certificate, Computer Literacy

Selected Academic Projects

Skills

Monitoring

Reading Comprehension

Speaking

Writing

Science

Mathematics

Management of Material Resources

Management of Personnel Resources

Time Management

Judgment and Decision Making

Active Learning

Management of Financial Resources

Operation and Control

Equipment Selection

Equipment Maintenance

Installation

Operation Monitoring

Quality Control Analysis

Repairing

Accomplishments & Awards

MVP track and Field and Most outstanding Track and field,

Charter member of Highland Ca, YMCA, 1994

Community Service award from the City of Highland Ca.

Work Experience

Table Games Dealer, Bell casino of Baton Rouge, Baton Rouge, La., October 2013 - Present

Executed daily gaming operations, as well as handling money

Trained new hires on specific games and proper procedures.

Successfully handled customers many questions on gaming rules and gambling regulations.

Asst Store Manager, Family Dollar Inc., Chicago, Il, August 2010 - January 2014

Executed daily operations of stores in Chicago

Trained and managed, open and closed many stores thru out Chicago. Showed significant improvement with each store concerning, better customer relations, loss prevention and better productivity from fellow co-workers .resolved customer complaints and request for refunds and exchanges.

Approved customer checks provided services according to company exchange policy. Handled money, made safe drops as well as bank deposits

Auditor, Associate Grocers, Baton Rouge, La., August 2008 - June 2010

Verify retailers orders. Checked orders for accuracy, used various computer programs and printed product information and location. Obtain customer invoice number to ensure that all error are corrected promptly.

Executed daily operations instrumental in controlling any potential errors before they left the warehouse to our customers.

Driver warehouse, Graybar Electric, Baton rouge, la., August 2006 - August 2008

Executed the operation and delivery of shipping materials thru out the southern Louisiana area. Pick materials from customers to be shipped out in a timely manner. Customer interaction daily,shipped and delivered materials by using federal express,UPS and a number of other shipping companies.

Daily audits of company warehouse.

Warehouse Selector, Budweiser, Baton Rouge, La, March 2006 - August 2008

Loader and selector for various Budweiser customers for goods to be delivered thru out the Louisiana region on a daily and timely manner. Quality and accuracy with all orders

Dept lead, Wal-mart inc., Baton Rouge la., February 2004 - September 2005

Executed daily operations of inventory control and audits. Conducted monthly audits of dept and inventory.

Trained new hires as well as baking various baking products for customers and our retailer.

Tools & Technology

Fork Lift operator Numbers skills windows, Perla program,Microsoft word and micro soft power point 5 + years

Contact this candidate