Customer Service Manager
Resume:
CHRISTOPHER B BLACK
DEMOTTE, IN **310-8222
Phone: 219-***-****
Alt Phone:219-***-****
Objective
I am seeking employment with a stable company and a career to enjoy. Also one that supports myself. Ability Summary
I have the most experience in the automotive repair field. I have been a service manager, service advisor and parts counter person. I have had a great deal of customer service training, and used computers since they appeared in the retail business area.
Employment History
Driver 18 Wheeler
04/2014 - 08/2014 Gypsum Express Ltd 1214 Forsythia St SE, Demotte, IN Driving a semi- Picking up and delivering loads on a flatbed trailer. Driver 18 Wheeler
06/2009 - 03/2014 Tandem Transport Corp 1111 W US Hwy 20, Michigan City, IN Driving a semi. Picking up and delivering loads of mostly building materials on a flatbed trailer. Local Driver
04/2007 - 05/2009 Gypsum Express Ltd 1214 Forsythia St SE, Demotte, IN Driving a flatbed semi, picking up & delivering mainly building materials as a local driver. Road driver
10/2006 - 12/2006 Yellow Transportation Chicago Ridge, IL Service Manager
08/1994 - 09/2006 Pepboys 21610 S Cicero Ave, Matteson, IL Manage & supervise an automotive repair shop. Ensure customer service. Responsible for profit & loss of the shop. Handle employee relations and write schedules
Assistant Manager Trainee
02/1994 - 07/1994 Autozone 722 E Ridge Rd, Griffith, IN I was a manager in training, learning the company's policies and procedures. Service Center Manager
10/1980 - 01/1994 Montgomery Ward 8203 Broadway Ave, Merrillville, IN I was responsible for the profitable and safe operation of the reapir shop. I also supervised 15-20 employees. I was also a key carrier for the building.
Education and Training
Issuing Institution Location Degree Received Course of Study Professional Truck Driving
School
Chicago,
IL
1 Year of College or a Technical or Vocational
School
Truck Driving
Munster High School
Munster,
IN
High School Diploma
General High School
Curriculum
Illinois Valley Community
College
Ogelsby,
IL
Vocational School Certificate or Other Post-
Secondary Certificate
Twin Trailer Truck
Training
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