IT Consultant Systems and Network Admin/Engineer Supply Chain
Resume:
Paul Leyer
Milwaukee, WI 53202
****.*****@*****.***
OBJECTIVE
An effective communicator and solutions consultant seeks a challenging technical role to re-establish a varied set of skills and experiences.
TECHNOLOGICAL SKILL SET
• Actuate iServer v7-8 • Office 2000, 2003, 2007, and 2010
• GFI MailEssentials v12-14.0 • Oracle 8i-10g (Client and Database)
• IBM DB2 8.x (Client and Database) • Symantec Backup Exec v10-12
• Jboss 3.2.7 (Windows, UNIX) • Trend Micro Anti-Spam and Anti-Virus
• MS Exchange 2003 and 2007 • WebSphere Application Server v6.0 (Windows, UNIX)
• MS IIS 4.0, 5.0 and 6.0 • Windows 2000, XP, Vista, and 7 (Desktop)
• MS SQL Server 2000 and 2005 • Windows Server 2003 and 2008 (Standard)
WORK EXPERIENCE
SA IT Services
6/2015-present
Computer Technician
• General setup and break-fix support of client hardware, software and applications.
• Primary point of contact for Wisconsin-based real estate titling company with multiple statewide locations.
Brennan Landscaping
7/2014-10/2014
Landscaper
• Duties included: delivered various materials to job sites, planted trees, laid sod, built patios retaining walls.
Badger Wholesale Foods
1/2014-4/2014
Outside Sales
• Duties included: delivered and sold product to commercial and residential locations, processed payments.
Rockwell Automation (via TekSystems)
5/2012-9/2012
Wintel Administrator
• On-boarded Application Administrators and Power Users onto Cyber-Ark.
• Troubleshot local and domain accounts from Active Directory within Cyber-Ark.
• Assisted in the training and support of Application Administrators within Cyber-Ark.
• Cleaned up local and domain accounts/groups on Windows systems at Rockwell Automation.
Respiri, LLC
7/2009 – 5/2012
Owner/IT Consultant
• Setup and supported server, network and desktop hardware, software and applications.
• Installed, supported, and maintained server hardware and software to ensure optimal deployment of resources at client sites.
• Provided training and technical support for users with varying levels of IT knowledge and competence.
NetSolutions, LLC
7/2010 – 1/2011
IT Consultant
• Administered and maintained non-profit and for-profit infrastructures including user and mail account creation, file sharing, device setup and configuration and Internet connectivity.
• Setup and supported server, network and desktop hardware, software and applications.
• Installed, supported, and maintained server hardware and software to ensure optimal deployment of resources at client sites.
• Suggested and provided IT solutions to business and management problems including mail systems, file storage, data backup procedures, and disaster recovery planning.
Acra International
1/2009 - 6/2009
IT Consultant
• Administered and maintained non-profit and for-profit infrastructures including user and mail account creation, file sharing, device setup and configuration and Internet connectivity.
• Setup and supported server, network and desktop hardware, software and applications.
• Installed, supported, and maintained server hardware and software to ensure optimal deployment of resources at client sites.
• Suggested and provided IT solutions to business and management problems including mail systems, file storage, data backup procedures, and disaster recovery planning.
Tobin Solutions (via Manpower)
4/2008 - 8/2008
Network Engineer
• Documented and tracked client support activities and site projects utilizing ConnectWise.
• Administered and maintained non-profit and for-profit infrastructures including user and mail account creation, file sharing, device setup and configuration and Internet connectivity.
• Suggested and provided IT solutions to business and management problems including mail system, data backup procedures, electronic file storage, and handheld wireless devices.
• Automated system monitoring, recoveries, and optimization processes utilizing Kaseya
Wiscomp Systems, Inc.
9/2007 - 3/2008
Network Engineer
• Setup and supported server, network and desktop hardware, software and applications
• Administered and maintain corporate infrastructure including user and mail account creation, file sharing, and Internet connectivity.
• Installed, supported, and maintained server hardware and software to ensure optimal deployment of resources.
• Provided training and technical support for users with varying levels of IT knowledge and competence.
Kohl’s Department Stores
5/2007 - 8/2007
Store Software System Support Analyst
• Completed projects through investigation, testing, pilot, and implementation.
• Wrote software distribution processes using application tools.
• Partnered with internal departments and external vendors on problem determination and resolution.
• Automated system monitoring, recoveries, and optimization processes.
Catalyst International, Inc.
Systems Engineer II, 4/2004 - 5/2007
Systems Engineer I, 1/2002 - 4/2004
NT Systems Support Specialist, 11/2000 - 1/2002
• Assigned Domain Administrator responsibilities which included installing Windows OS, applying Microsoft Service Packs and Patches (servers and workstations), and configuring applications for Oracle databases.
• Led or assisted deployment and configuration of Java-based code to platforms using Oracle, DB2, or SQL Server databases. Corporate supply chain environments included Shopko, Sony Music, The Home Depot, and Shanghai General Motors.
• Provided 24/7 expert-level support for the Response Center through a “system down” escalation process for domestic and international “live” customer sites.
• Provided technical information and recommendations to Professional Services for Catalyst Supply Chain clients deploying and upgrading Catalyst developed code and third party products
• Documented installation and troubleshooting procedures for Windows-based supply chain applications deployed on client and server systems.
• Deployed and administered open source and licensed web environments for supply chain applications.
EDUCATION
University of Wisconsin-Milwaukee, Bachelor’s of Science (School of Education)
Microsoft Certified Professional ID # 1513901
REFERENCES
Exceptional references are available upon request.
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