Customer Service Manager

Christy Kittle

Butler, IN *****

**********@*****.*** - 931-***-****

I currently have ten years of cash handling and customer service experience. WORK EXPERIENCE

Local Truck Driver

Celadon Trucking - Butler, IN - February 2015 to Present Responsibilities

Perform daily pre-trip and post-trip inspections to ensure the tractor trailer combination is safe to operate. Operate tractor trailer combination in accordance with DOT regulations. Make deliveries from Therma Tru in Butler, IN to Howe, IN

Skills Used

Customer Service, Time Management, Route Planning, and driving skills. Local Driver

US Xpress Inc - Auburn, IN - January 2015 to January 2015 Responsibilities

I make deliveries to various Walmart and Sam's Club stores. Safely operate tractor trailer combination. Perform pre-trip and post-trip inspections of tractor and trailer. Obey all DOT regulations. Temporary Associate

PeopleLink Staffing - Angola, IN - January 2015 to January 2015 Responsibilities

I have been temporarily placed at Battle Creek Equipment in Fremont,IN. I work on an assembly line making heating pads.

Team Driver

V3 Transportation - Brunswick, OH - November 2014 to December 2014 Responsibilities

Safely operate tractor trailer combination. Perform pre-trip and post-trip inspections of vehicle and trailer. Deal one on one with shippers and consignee making sure product arrives on time. Obey all DOT regulations. Skills Used

Driving, customer service, route planning, and time management Over The Road Truck Driver

Celadon Trucking Group - Indianapolis, IN - April 2014 to November 2014 Responsibilities

Safely operate tractor trailer combination. Perform pre-trip and post-trip inspections of vehicle and trailer. Deal one on one with shippers and consignee making sure product arrives on time. Obey all DOT regulations. Skills Used

Driving, customer service, route planning, and time management Lead Receiving Guard

Dynamic Security - Springfield, TN - June 2012 to March 2014 Responsibilities

Dealt one on one with incoming truck drivers. Processed all incoming loads in AS-400 software. Operated two- way radio to communicate with yard drivers. Completed yard moves in AS-400 once trailer had been emptied. Accomplishments

I first started as a shipping guard but after 6 months of employment was offered the lead receiving guard position.

Skills Used

Customer service, computer work, two-way radio, multi tasking. Assistant Manager

Beach Oil Co. - Clarksville, TN - January 2012 to June 2012 Responsibilities

Responsible for opening and closing store when Store Manager was unavailable. Reconciled the previous day money draws. Assembled bank deposits and ordered change for next day. Accomplishments

I was hired in as a cashier and within 2 months was promoted to Assistant Manager. Skills Used

Ten-key, customer service, money handling, leadership skills. Unemployed

Unemployed - December 2010 to December 2011

• Decided to accompany husband over the road while he pursued Truck Driving.

• Advantages of getting to see different states that I otherwise would never get to visit. Office Assistant

Strobe Tech, LLC - Clarksville, TN - April 2010 to December 2010

• Assisted Accountant with daily tasks.

• Processed Payroll whenever Accountant was out of office.

• Received all incoming parts from FedEx and entered items into Tigerpaw.

• Responsible for converting office documents to digital files. Office Manager

Wine King - Manasquan, NJ - May 2009 to March 2010

• Responsible for conducting all bank transactions associated with store.

• Responsible for ensuring all deliveries are correct according to purchase orders.

• Enter all merchandise from purchase orders into our Vision system.

• Issue checks using Quickbooks to distributors for all merchandise received.

• Deal one on one with salespeople to ensure all breakage is picked up and store receives proper credit.

• Keep accurate inventory counts in our Vision system. Temporary Worker

Anchor Staffing - East Brunswick, NJ - February 2009 to April 2009

• Made cold calls for the Muscular Dystrophy Association fundraisers. Inventory Auditor

AICS - Forked River, NJ - October 2008 to March 2009

• Accurately and completely counted merchandise for various clients.

• Assisted in pharmacies to ensure all medications were accurately counted. Cashier/Cash Office

Super Foodtown - Township of Wall, NJ - February 2008 to October 2008

• Supervised all cashiers.

• Reconciled and balanced the registers during shift change.

• Responsible for making out daily deposits at close of day.

• Assisted customers at registers and complaint desk whenever needed. Seasonal Cash Control

Six Flags - Jackson, NJ - March 2007 to October 2007

• Responsible for providing all functions relative to making, issuing, counting and auditing manager and cashier change funds.

Teller II

First Tennessee Bank - Whites Creek, TN - July 2006 to February 2007

• Processed deposits, withdrawals, and payments for customers.

• Operated multi-line telephone and directed calls to necessary recipients.

• Responsible for maintaining ATM and ensuring sufficient amount of money was in machine. Cash Office

Lowes - Springfield, TN - October 2004 to March 2006

• Reconciled and balanced the registers at end of business day.

• Researched all minor and major discrepancies.

• Reported all discrepancies on log sheet.

Cashier/Cash Office

HG Hill - Springfield, TN - June 2002 to April 2004

• Cashed payroll and government checks for customers.

• Sent out Western Union money grams for customers.

• Operated ten-key machine to help reconcile money in safe. EDUCATION

Commercial Driver License in Transportation

Quality Driving School - Indianapolis, IN

2014 to 2014

Associate's in Computer Information Technology

Draughons Junior College - Clarksville, TN

January 2002 to January 2004

SKILLS

Customer Service, Cash Handling, Microsoft Office, Leadership AWARDS

Summa Cum Laude

August 2004

4.0 GPA throughout entire college career.

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