Administrative Assistant Manager

R E S U M E

Carmen Michelle Johnston

**** **** *** ******, ** 95630

Tel: 916-***-****

email : ***********@*****.***

STRENGTHS : Team work, efficient communication, organizational skills. Problem solving, smooth work flow procedures and ability to adjust to special circumstances.

PROFESSIONAL EXPERIENCE

Sacramento Steps Forward Temp Position (current)

Sacramento, CA 95833

Administrative Assistant

Managing routine office procedures and organization

Handling daily correspondence, outgoing and incoming

Organizing meetings, managing multiple calendars

Set up interviews

Putting together an Operations/Office Procedure Manual

NAMI California (National Alliance for Mental Illness ) Until June 15, 2015

Sacramento, CA 95815

Executive Administrative Assistant

Managing the director’s calendars, travel arrangements, hotel bookings etc.

Board of Directors Meetings – set up arrangements, preparation of materials, & distribution

Attending sub-committee conference calls, preparation of minutes & distribution

Assisting in all areas in preparations for the annual conference

Work-share in Programs department, Membership coordination

-Bulk mail / email blasts

-Website updates and new entries

-Data entry and preparing reports from Excel and Raisers Edge

-Preparation of data & document packs for monthly quarterly reports

-Maintenance of office equipment

-Coordinating with IT on computer issues for various staff members

Front Desk Co-ordinator Aug 2013 – Jan 2014

Managing routine office procedures and organization

Handling daily correspondence, outgoing and incoming

Organizing internal meetings, managing multiple calendars

Maintaining databases, creating reports, mail-outs

Accounting procedures - Incoming and Outgoing payments

Ranker-Hanshaw Wealth Management July 2011 to Dec 2012

Harrisburg, PA 17111

Relationship Co-ordinator

Managing routine office procedures and organization

Liaising with clients - providing information and scheduling meetings

Handling daily client correspondence, outgoing and incoming

Organizing internal meetings, managing multiple calendars

Maintaining databases, creating reports, mail-outs and event schedules

Al Futtaim Group April 2006 to Feb 2011

DFC, Leasing

Dubai, UAE

Commercial Leasing Co-ordinator

Dealing directly with tenants on rental payments, current, due and delayed

Preparing legal contracts for leases, parking licenses and permits

Liaising directly with prospective tenants and agents for leasing vacant units & negotiating terms

Preparing proposals and advising superiors on a case by case basis on the current deals.

Al Futtaim Group Nov 2004 to April 2006

DFC, Marketing

Dubai, UAE

Personal Assistant to General Manager - Marketing

Handling and screening all calls, filing, and mail distribution

Meeting suppliers and collecting samples for review

Organizing meetings, co-ordinating events and booking venues

Supervision of receptionist, driver and office assistant

Ordering and stock control of marketing collateral, gifts and giveaways

Travel arrangements and hotel bookings, etc. for the general manager and team members

Preparing reports and presentations, minutes of meetings, and agendas

Lloyds TSB Bank, PLC Dubai Branch Jan 1999 to Sept 2004

Dubai, UAE

Administration & Banking Assistant

Handled all HR duties including recruiting, attendance, salary information and data input for 6 months

Assisted in putting together policies and procedures for the banks new commercial

banking unit, set up filing systems on computer and hard files, and provided customer

service for over 2 years

Moved on to corporate banking and continued in providing admin assistance and

customer service, as well as organizing meetings, and travel arrangements

for the management

Dubai Quality Group Oct 1997 to Oct 1998

Dubai, UAE

Office Manager

Managed day to day operations for an organization that provided tools and training in ‘Best Practices’ to Companies in order for them to reach the high standards of excellence to gain ISO Certification

Setting up work flows and procedures internally

Setting up events and seminars with international speakers

Overseeing 4 staff members

(More details on previous employment can be provided upon request)

EDUCATION

Penn Foster, Scranton, PA (DETC) Diploma 2004 - 2005

Professional Secretary

London Chamber of Commerce (LCCI) Diploma 1990 - 1991

Business Communication

Office Procedures

Background to Business

Open University Sri Lanka 1989 - 1990

Pre - School Education Diploma

Methodist College 1965 -1975

Colombo, Sri Lanka

General Educational Development

Nursery to Graduation

Miscellaneous Information

US Citizen - Available for immediate start.

Software used - WORD, EXCEL, OUTLOOK, POWERPOINT, REDTAIL & RAIZERS EDGE

Carmen Michelle Johnston

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