Director of IT

KRIS A VENEZIANO

*** ********* *****, *******, ** 60148 H: 630-***-**** C: 630-***-**** ************@*******.***

Executive Profile

Executive Director of Information Technology with A+, Network+, MCSA, MCSA+Messaging,

MCSE, CCNA and IPTX certifications who is driven to manage costs and establish strategic,

mutually beneficial partnerships and relationships with users, vendors and service providers.

Ambitious individual who creates strategic alliances with organization leaders to effectively

align with and support key business initiatives. Builds and retains high performance teams by

hiring, developing and motivating skilled professionals. Forward thinker with passion to close

gaps in a company to remedy on-going obstacles with permanent, cost-saving solutions.

Skill Highlights

Project management Commercial minded

Leadership/communication skills Team building

Business operations organization Strategic approach

New product delivery Tactically experienced

Budgeting expertise Cost-savings/management

Negotiations expert Global network infrastructure

Employee relations Seasoned full scope network and

Self-motivated systems professional

Provide structure,standards and process

control

Core Accomplishments

Created strategy and implemented the full CargoWise Operational support

team.

Manage 3 members.

Created global,regional and US strategy and implemented for IT infrastructure,

applications and security. Created standards across all facets of the IT

networks.

Manage 3 team members

Created strategy and implemented for the global IT integrations department

Manage 3 team members with global projects for EDI integrations as a 3pl provider.

Mentored and coached employees across all three departments to achieve

the future growth enhancements of the system and support to be in line with

business strategic objectives

Manage and enhance the existing multiple global domain/network

infrastructure as well as implement, manage and enhance the new global

infrastructure.

Implemented new toshiba phone systems across 13 locations and created

4-digit dialing over our NOC VPN which allows for free calling to all locations

through our existing monthly cost.

Cost -savings of over 400K in monthly IT communications spending within 2

years while increasing local internet speeds, disaster recovery, redundancy

and growth of the company.

SalesForce implementation

Centralized cloud-based file sharing strategy,training,implementation and

management

Employment Summary

Director of Information Technology Jul 2012 to Apr 2015

TIGERS (USA) Global Logistics, Inc Elk Grove Village, IL

Director of Information Technology Oct 2007 to Jul 2012

RIM Logistics, Inc. Roselle, IL

Director of Information Technology Sep 2006 to Oct 2007

Plumb-In-Time Plumbing Services Inc Glendale Heights, IL

Field Systems\Network Engineer Jun 2005 to Sep 2006

Nova Business Technologies, Inc Glendale Heights, IL

IT\Telecommunications Engineer Feb 2003 to Jun 2005

Wheaton Franciscan Sisters, Inc Wheaton, IL

Systems\Network Engineer Mar 2002 to Feb 2003

HB Technologies Glen Ellyn, IL

Systems\Network Engineer Aug 2001 to Oct 2001

Anobi Technology Corporation Chicago, IL

Instructor for A+ and Network + classes Mar 2001 to Aug 2001

Microhard Technologies Inc Oakbrook, IL

PC\Network Support Technician Aug 2000 to Mar 2001

Patrick Engineering, Inc. Oakbrook, IL

Aircraft Powertrain Repair\Internal Medicine Specialist Aug 1996 to Jan 1998

U.S. Army FT Eustis, VA

Professional Experience

Director of Information Technology Jul 2012 to Apr 2015

Tigers(USA)Global Logistics, Inc Elk Grove Village, IL

Full accountability and ownership of 3 separate global networks with a team of 9 people and

over 300 end-users. Management of developing teams and controlling all facets of a global

mixed-operating system/software infrastructure while keeping company progression on the

forefront. Regular travel to US/international sites(China/Canada) to lead in development of

Americas revenue growth by utilizing company's other regional systems. Direct report to the

President of Americas and Global CIO based in Hong Kong.

Assisted in a 34% revenue increase in our contract logistics product within 1 year

Continually cut IT spend with over 400k in various communications negotiating and

decision on more cost-effective means to position the company for growth while

saving.

Cut over 12k/month of license spending by strategically developing and implementing

a modification on how users connect to our freight forwarding program.

Developed and implemented the strategy for all three departments CW Operations

support, EDI contract logistics integration and IT Operations.

Implemented the company's first IT helpdesk system globally.

Continually enhancing the system to suit the business strategic and employee

direction. Handle an average of 300 helpdesk tickets/month with a team of three

technicians

Hire and Mentor Senior Systems\Network Administrator, level 2 and level 1

PC\network technicians, Cargowise support team and three Programming specialists.

Aid Global CIO in analyzing and closing various gaps within the organization across all

IT and operational platforms.

Lead infrastructure and solutions provider

directly manage over 75 servers and 15 domains regionally

assist in managing the overall global network of 136 servers

Coordinate and control all aspects of 8 office/warehouse moves as well as 3 new

build-outs within a two year span.

Create, control and enforce all IT budgets for the US entity as well as negotiating rates

with global IT needs.

Global support of CargoWise FF/accounting system

Global support of three WMS systems

Global support of Citrix Sharefile/gotomeeting/assist

Global support of SPS 3rd party VAN

Global implementation lead and support of Salesforce CRM.

Americas support of various Chinese WMS/Ecom systems.

Manage server 2003/08/12 networks

Citrix presentation server/xenapp

Exchange server 2010

Global Director of Information Technology Oct 2007 to Jul 2012

RIM Logistics, Inc Elk Grove Village, IL

Responsible for all functions and aspects of a Microsoft-based LAN\WAN environment, Nortel

phone system/Toshiba/IP and all software.

Plan, schedule and direct the development, production, and administrative processing

of the organization's computer operations.

Assign and schedule work, or delegate work to subordinate managers and supervisors,

and review work.

Ensure rapid, accurate, and efficient processing of corporation's workload by use of a

computer-based Microsoft system.

Install and manage all software packages and all routers/hubs/switches/firewalls,

workstations/laptops/servers at all locations.

Manage a server 2003/2008 environment with 22 servers. Server 2003 standard, small

business,Enterprise and Server2008. Exchange 2003, Office2003/07/10. Enterprise

Vault Email archiving system, Veritas Backup Exec,Tradepoint customs

import/export system, Warehouse management system with Cargowise Platform for

domestic shipping and RF Guns for Inventory control and warehouse fulfillment.

Project Lead on configuring and managing 3rd party client automated integrations

with order processing to order finalization.

Upgraded Citrix presentation server 4.0 to Xenapp server 5.0.

Manage Citrix Xenapp Server 5.0 and all clients

Manage all phone and computer systems in remote locations of LA, Miami, UK, 2

servers and locations in Germany, Philippines,Canada and Hong Kong.

100% responsible for moving LA, Corporate and Miami locations to larger facilities and

setting up new location offices in Wisconsin, Philippines,Germany and Canada

Manage all phone, computer systems and servers for a sister company in Itasca and

Geneva, IL with another location setup in Kansas City, Mo.

Manage all Databases using Sql Server 2000/2003/2005/2008

Director of Information Technology Sep 2006 to Oct 2007

Plumb-In-Time Plumbing Services Inc

Responsible for all functions and aspects of a Microsoft-based LAN\WAN environment and

Comdial Phone support.

Provide PC/ Network/Server/Router support for 5 servers, 40 Desktops and 30

Laptops. Configure and Manage Veritas Backup Exec, Exchange 2003, Server 2003

Standard and Enterprise

Install and manage all software packages and all routers/hubs/switches/firewalls,

workstations/laptops/servers.

Configure and Manage Blackberry and Treo Hardware/Software as well as VM Ware.

Extensive knowledge with Watchguard Firewalls, VPN, and Terminal Server. Access

development and utilization support. SQL Server 2000 support. ESC, Quickbooks,

Replicon, Home Depot Supplier Center Support, Time Clock, etc.

Install and manage all types of printers/scanners/copiers/faxes, etc.

Install, Configure and Manage Windows 2000, XP and 2003.

Manage Office 2000, XP and 2003.

Manager the IT Department and budgeting

Field Systems Engineer Jun 2005 to Sep 2006

Nova Business Technologies, Inc

Responsible for development, design, implementation, and management of Microsoft-based

LAN/WAN environments.

Provide PC/ Network/Server/Router support for a variety of clients. Configure and

Manage Computer Associates Etrust Antivirus and Arc Serve Backup programs.

Install and manage all client specific software packages and all routers/hubs/switches

/firewalls, workstations/laptops/servers.

Configure and Manage Blackberry and Treo Hardware/Software.

Extensive knowledge installing and managing Delphi, Opera and various software

packages for hotels.

Extensive knowledge with Cisco routers,Pix firewalls, sonicwall firewalls, linksys

switches. Wireless B and G technologies.

Install and manage all types of printers/scanners/copiers/faxes, etc.

Install, Configure and Manage Windows 95, 98, Me, NT, 2000, XP and 2003.

Was senior level engineer for 3 techs

Manage ACT!, Office 97, 2000, XP and 2003.

Install Configure and Manage NT Server, Windows 2000 Server\Advance Server, 2003

Server and Small Business Server, Exchange server 5.5 and 2003.

IT/Telecoms Engineer Feb 2003 to Jun 2005

Wheaton Franciscan Sisters, Inc

Responsible for day- to-day PC/Network/AV and phone related maintenance and overall

functionality of 2 servers and 80 pc's

Provide PC/ Network support for 80 users and 2 servers. Configured and managed

Veritas Backup exec and Norton Antivirus.

Migrated all pc's to windows2000 platform.

Installed and managed all necessary software packages and all routers/hubs/switches

/firewalls.

Cisco routers, sonicwall firewalls, linksys switches.

Provide Phone system support for over 500 users.

Installed and managed all aspects of Nortel/Meridian phone system option 61c and

voice mail.

Run voice and data lines, crimp, and cross-connect as needed.

Managed 1 IT admin and budgeting for Department

Instructed Sisters and employees in software packages, use of the pc and network

Systems/Network Engineer Mar 2002 to Feb 2003

HB Technologies

Development and Support for Construction and Manufacturing companies.

Designed IP, WAN, LAN, and Active Directory schemes for Manufacturing and

Excavating companies.

Implemented and managed networks using Windows NT, 95, 98, ME, 2000Pro, XP, and

Server2000.

Configured and implemented all necessary operating systems, network

communication nodes, vendor devices, software packages, and wireless technologies

for clients.

PC\Network Technician Aug 2000 to Mar 2001

Patrick Engineering, Inc. Elk Grove Village, IL

PC/Network Support Technician; Network/Systems Engineering

Troubleshot, diagnosed, and solved all pc related problems as well as network related

problems.

Worked extensively with Microsoft Office 97/2000, AutoCAD 14/2000/2000i,

Microstation J 7.1/7.157, Geopak 98/2000, VPN(Checkpoint and Securemote), and

Rebis software.

Created and managed network and mail user accounts, various software packages,

and servers for e-mail, directories, and licensing on a Windows 2000 Server platform.

Installed, configured, and instructed end-users on all capabilities of software and

necessary knowledge needed to properly use programs, map network drives, and

utilize Virtual Private Networking.

Worked directly with manufacturers with non-fixable computer components to attain

total client satisfaction and efficiency.

Developed, created, and implemented strategies for the retrieval of Microsoft

licensed products to comply with the standard software licensing policies for

Microsoft.

Lead Engineer for Microsoft Licensing Documentation.

PC/Network Support Technician for over 400 users and 6 different locations. Installed,

configured and managed Cisco IP 7960 phones. VOIP

Systems/Network Engineer Aug 2001 to Oct 2001

Anobi Technology Corporation

Responsible for development, design, implementation, and management of Microsoft-based

LAN/WAN environments.

Designed IP, WAN, LAN, and Active Directory schemes.

Implemented and managed networks using Windows NT, 95, 98, ME, 2000Pro, XP, and

Server2000.

Configured and implemented all necessary operating systems, Cisco,Extreme,

Sonicwall, and Netgear network communication nodes, vendor devices, and software

packages for clients.

Worked mostly with CBOT and CME trader firms. NASDAQ, Archipelago and Realtime

vendor

Instructor Mar 2001 to Aug 2001

Microhard Technologies Inc

Instructor for A+ and Network + classes as well as a subject matter expert for instructional

material.

Ensured students were receiving up to date hardware and software theories and hands

on training in relation to the Comptia exams for each certification

Designed, proposed, and implemented new extended A+ VA program for Disabled

Veterans

Modified instructor's notes for A+ and Network + classes to meet the new exam

standards with the new certification books.

Supervised all aspects of the program as well as the Teacher's Assistants for ensuring

the overall satisfaction of the students, their confidence in the program, and their

respect for Microhard.

Aircraft Powertrain repair Aug 1996 to Jan 1998

U.S. Army

Aviation and Medical. Aircraft Powertrain Repair. Internal Medicine specialist. Honorable

Medical Discharge

Solved mechanical problems in the main rotor hub assemblies with Army Government

helicopters

Documented and tested helicopter components with NDI ( Non-destructive Inspection)

Operate electrocardiographs and stress test equipment

Assisted doctors and senior medical professionals in conducting tests

Maintained medical supplies for internal medicine clinic and initiated requisitions as

needed

Greeted patients and directed to individual examining/testing rooms

Took and record patient vital signs

Assisted receptionists in answering telephones, making appointments for patients, and

maintaining record accountability.

Education

Bachelor of Science 2016

Colorado Technical University

Business Administration with a concentration in Information Technology

General Studies 2000

College of DuPage Glen Ellyn, IL

A + certification/ MCSE NT/2000 2000

Microhard Technologies Inc Oakbrook, Il

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