Customer Service Pvt Ltd

Sarfaraz akhtar.

Personal information

**,******* ********* **** ******* howrah-711102

+91-933******* +91-933*******/+91-900*******

*****************@*****.***

Sex - male Date of birth – 27.09.1985 Nationality – Indian.

S/O – SHAMIM AKHTAR .

Worked for- B.P.O, K.P.O, Bank’s remittance teller,currency converter.

Catagory – General.

Maritial status-single.

Religion – Islam.

Height – 5 feet 8 inch.

Strength – honest and hardworking.

WORK EXPERIENCE.

COMPANY

DURATION

POST

PROCESS

Tahweel Alrajhi Saudi arabia

November

2012

Remittance teller

Kingdom of Saudi arabia

Smart call center solutions pvt . ltd

From july 2008 to jan 2012

Loan officer

United states of america.

Available documents.

Passort.

Voter id.

Graduation certificate.

School certificates.

ACADEMIC QUALIFICATION

QUALIFICATION

BOARD

FROM

YEAR

HIGH SCHOOL

I.C.S.E

BL.ALPHONSA ENGLISH MEDIUM SCHOOL

2004

INTERMEDIATE

N.I.O.S

MARIA’S DAY SCHOOL

2007

B.COM GRADUATION

CALCUTTA UNIVERSITY

CITY COLLEGE OF COMMERCE AND BUSINESS ADMINISTRATION.

2010

Computer proficiency.

It skills

basic knowledge of computers, like ms word, ms office, ms excel, fox pro.

Operating system

Windows x.p, windows 2000, windows 98,

tYPING speed

24 word every minute.

Mother tongue(s)

HINDI and urdu.

Other language(s)

UNDERSTANDING

SPEAKING

WRITING

English.

Spanish.

Bengali.

Hindi.

Urdu.

Arabic.

English.

Spanish.

Bengali.

Hindi.

Urdu.

Arabia.

English.

Bengali.

Hindi.

Urdu.

Arabic.

Smart call center solutions pvt ltd managerial/organisational and job related skills.

Campaign : Mortgage Refinance, Loan Modification, fresh mortgage.

Skills : Receiving inbound calls understand the hardships & problem of the

. customers then sign them up for the mortgage refinance/ loan

Modification/ fresh Mortgage according to their need. Even make

Outbound calls to sign them up for refinance & loan modification.

Industry : Dealing with United states mortgage refinance, loan modification &

Fresh mortgage in B.P.O industry.

Category : Outbound & Inbound Customer Service in B.P.O’s

Al-rajhi bank managerial/organisational and job related skills.

skills : converting the foreign currency and transferring them into the customers

bank account in their home country.

Checking the forgery and duplicity of notes/bills which the customer provides.

Industry : Dealing with bank products and services,also giving service to the

Customer as well.

Category : banking and financial services.

Declaration.

I hereby declare that the information given in this resume is correct to the best of my

knowledge and belief and that I have not concealed any information which might

Reasonably be expected to affect my suitability for working in your organization

Signature:

Date

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