Operations Manager, Office Manager
Resume:
Connie Parrow
Warner Robins, Georgia, 31093
******.******@*****.***
SKILLS
Detail Oriented
Customer Service
Administrative/Management
Microsoft Word, Excel, Outlook
WORK EXPERIENCE
ISLE OF AMELIA EXECUTIVE SUITES, FERNINDINA BEACH, FL
Front Desk Office Manager November 2014 - April 2015
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries
.Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
QUALITY DRIVE AWAY/FOREMOST TRANSPORT, GOSHEN, IN
Insurance/Customer Service/Safety Clerk July 2006 - July 2013
Interview clients and take their calls to provide customer service and obtain information on claims.
Correspond with insured or agent to obtain information or inform them account status or changes.
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
Collect initial premiums and issue receipts.
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
Notify insurance agent and accounting department of policy cancellation.
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
Interview clients and take their calls to provide customer service and obtain information on claims.
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
BENNETT TRUCK TRANSPORT, MIDDLEBURY, IN
Midwest Operations Manager October 1997 - October 2005
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Prepare reports or recommendations on transportation planning
Document and evaluate transportation project needs and costs.
Prepare necessary documents to obtain project approvals or permits
Dispatched drivers, prepared trip paperwork
Accounts Payable/Receivable
Sales quotes
Rate Schedules for customers
EDUCATION
Nappanee High School, Nappanee, IN
High School Diploma, May 1969
Saint Francis College, Ft. Wayne, IN
Completed coursework towards Elementary Education, Sep 1970
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