Customer Service Representative

Addie Gayl Buzeta- Lantin

Mailing address: Block 3 Lot 26 Summerhills Subdivision Phase 3 Molino 4, Bacoor Cavite

Mobile number: 092*-*******

Email address: *****.******@*****.***

Work Experience

November 2014- Present ZALORA Philippines BF Jade E-services

Customer Support Representative

Online Retail

Work description: Answers calls and emails from customers regarding inquiries, issues and concerns regarding their order and products online.

Places orders for customers, coordinate with other departments for resolution of customer’s concerns.

June 2014- November 2014 Freelance Virtual Assitant (home based)

Customer Support- Email

Work description: Answers customer emails regarding their purchases. Places customer’s orders and reports directly to Management for daily reports.

October 2009- December 2009 ACS Xerox

Customer Service Representative

Health Savings Account

Work description: Answer inquiries about

client’s existing health account, creates reports

regarding the request.

July 2007- August 2009 Teletech

Technical Support Representative

DSL Account- Phone and Chat Support

Work description: Answers calls and chat from

customers for connection issues, assist with

basic connection and email troubleshooting.

January 2007-July2007 West Contact Services

Customer Service Representative

Financial Account

Work description: Answer inquiries regarding

credit cards and assist with application.

Educational Attainment Emilio Aguinaldo College Manila

Dentistry (Doctor of Dental Medicine)

3rd year Proper

Centro Escolar University Mendiola

Dentistry ( Doctor of Dental Medicine)

1st-2nd year Proper

Centro Escolar University Mendiola

Pre- Dentistry (Associate degree Liberal Arts)

1st-2nd year

Personal Information

SSS Number: 34-039-03-19-6 Civil Status: Married

TIN Number: 249-656-865 Spouse: John Carlo Lantin

Birthdate: 12/20/1980 Children: Andres Joaquin Lantin

Alonzo Javier Lantin

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