Project Manager

Haris Ur Rehman

Address: Easton way Columbus, Ohio,43219

Contact: Cell: 773-***-****, Email: *****.*********@*****.*** PROFESSIONAL SUMMARY

Innovative, organized, and highly skilled with outstanding engineering and implementation skills. A professional with over 6 years of experience in information technology; with excellent analytical skills and dynamic approach having expertise in analysis and design methodologies and techniques used in software engineering, implementation and card payment switching industry. Possesses extensive experience in customer relationship building, stakeholder management and responsible in managing different teams simultaneously to meet the user’s expectations and complete the projects in time and budget.

Experience of working in multiple regions (Africa, Middle East, ASIA, USA) and multiple cultures.

Hands on experience in Project Management on PMI Standards (Integration, Execution, Monitoring & Controlling, and Closing)

Experience in developing project plans (Project Management Plan, Customer Contract, Statement of Work, Team / Resource Plan, Communication Plan, Risk management plan and other project documentation)

Ability to communicate while managing complex team projects(project status, Obtains sign-off/authority, Produces project documentation, Conducts project planning workshop, Establishes & maintains project information system)

Experience in project initiation/effective Project Start-up capabilities (Project start-up planning, Conducts internal kick-off meeting, Conducts project kick-off meeting, Develop Project charter, Identify stakeholder)

Analyzed and designed various documentation used by system designer, analyst and support specialists.

Conducted various meetings and trainings internally/virtual team to meet the deadlines and highlighted key areas of improvements in each phase over a lifecycle of a project.

Over 5 years of experience for Maintaining project life cycle as a technical project manager (lead) and controlling a team over various phases of project life cycle

Hands on experience on Java (core), C#,SQL,PLSQL, Oracle, Web services.

Possesses in depth knowledge of analysis, design techniques and developing system level documentation.

Effectively manages multiple projects concurrently, adapting easily to new technologies, teams and tools.

Ability to write different technical documentation as well as business documents which involves (FIS, Project Plan, Scope Plan, Risk Plan, Procurement documents etc.).

Resilient and resourceful in solving complex problems, striving to ensure that issues are resolved to the Customer’s satisfaction.

Skilled in developing analysis, designing and implementing level architecture and data models with user testing and quality standard test plans.

Excellent communicator and relationship builder, with a proven track record in managing high performance teams, completing large scale projects, and partnering with business leaders to achieve a common strategic Vision.

Goal oriented and able to work under pressure.

Hands on experience on different protocols (ISO 8583”Variable length”, PHX8583,IRIS 8583, GDC)

Good understanding of CEN/XFS, J Device, Wincore PCE smart client and Wincore PCE debugging smart client logs and code.

Experience with NDC (Aptra) protcol of NCR and specialist with ATM’s(NCR,WINCOR,DIEBOLD) and POS

Experience in performance tuning in Oracle (Explain Plan, Parallel, Hint, Dynamic Sampling, Index)

Experience in HSM (cryptography) (HSM Certification, HSM Configuration,Key Management, HSM Commands, Public keys, Private key, Local master key, Acquirer key, Issuer key etc)

Specialist in Payment/Switching Technology (Card Transaction,Card less transaction, E-Commerce)

Banking Systems Specialist (Monitoring systems, Card Production Systems, CRM, Communication system, IVR Systems)

Debit card,Credit card & Prepaid systems specialist (Magnetic Stripe, EMV, Bio metric )

Specialist in system integrations (Host, Core Banking,CRM’s,Personalization,Third Party Systems,IVR)

Hands on working experience and specialist in VISA and Master card (BASE1, BASE11, Representment, Chargeback, Retrieval Request, Arbitration, and Pre-Arbitration)

Over 5 years of EMV related experience (Knowledge of different tags of EMV)

Scheduled projects and managed tasks (internally and externally) with the use of project sheets and plans and tracked each deliverables and activity.

Involved directly in all communication between Analyst, designer, developer, and support engineer

Conducted various meetings and trainings internally to meet the deadlines and highlighted key areas of improvements in each phase over a lifecycle of a project.

Reviewed user data models and designed level documents to validate user business requirements.

Over 3 years of experience for Maintaining Complete project life cycle as a technical project manager (lead) and controlling a team over various phases of project life cycle PROFESSIONAL CERTIFICATIONS:

Oracle Certified Specialization Expert (OCE): SQL Certified Expert. Oracle Certified Professional (OCP): Advanced PL/SQL. Oracle Certified Associate (OCA): Program with PL/SQL. Oracle Certified Java Associate: SE 7 Programmer (In Progress) Project Management Professional (PMP) (PDU’s Completed – Certification in Progress) PROFESSIONAL TRAININGS:

Project Management Professional

(PMP): 65 PDU’s

Advance primavera version 6.0

Advance Microsoft Project

Dot net Framework

COMPUTER SYSTEM PROFICIENCIES

Languages

C#, Java, C/C++, SQL, PLSQL, Dot net (Asp, HTML, XML, JAVA SCRIPTING, Web services). Databases

Oracle 10g/11g and Microsoft SQL Server.

Platforms

Windows 98/2000/XP/2003/7/8, Mac OS, Sun Solaris OS, UNIX and Linux SE 4/5. Tools

Visual Studio.Net 2005, Oracle SQL Developer, SQL Server Analysis, MS Project and Visio and Java Eclipse IDE, Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Project, Primavera. Methodologies

SDLC (includes Business Requirement, Impact Analysis, Conceptual Design, Detailed Design, Unit Testing, Acceptance Testing and Implementation), Project Management (Waterfall, Agile) and Scheduling/Planning/Tracking, UAT (User acceptance testing), SIT (System integrating testing), SOAP

PROFESSIONAL EXPERIENCE

JP Morgan and Chase USA, Columbus, Ohio 2015(Feb) – present JP Morgan and Chase bank is a leading financial organization in United States, Currently working extensively to upgrade their legacy system ATMs to new application and thus reduce the transaction volume on BASE24. They have the largest ATM lab in the world which is located in Columbus, OH. The main goal for our team was to certify the ATMs, Certify the application

(Wincore Smart Client), Develop (Code) the solutions in java, Test the code and push the code in GIT repository before it goes to UAT Phase and then on production. Project Title(s) :Win core Smart client Deployment and Certification: Job Title: Application Developer

Role: Sr ATM Analyst win Java, Consultant, Implementation Specialist, Developer Duration: 6 + Months and continued

In a payment and banking domain, solutions have been developed constantly to provide better services and flexibility to their end users. Systems and products need to be analyzed, designed and developed with a support facility in a way such That new services can be integrated with less effort with robust system architecture which enables different external Parties to be connected with each other and provide efficient services in a timely manner. The projects should be well Analyzed and designed to meet the user’s core functionality with the help of specifications and requirements and clear Architecture understanding of systems, existing technologies and methodologies used.

Worked on configuring ATM machines with the new application

Analyzed and re-created defects raised by the QA team

Worked with the third party vendors to help them understand the Business Requirement

Worked very closely with Business Analyst to understand the business requirement.

Worked closely with the Product Owner to understand the user requirements along with the required functionality for the new SDP environment compared to the Legacy system.

Worked closely with the Vendor to resolve the issue

Worked as a coordinator between different vendors like NCR, Wincor and Hyosung

Defect tracking and analysis through HP ALM.

Worked on the Wincor PCE admin console and configuration manager tool to configure and add a new ATM to the server.

Verification of the EMV Cards (VISA and Mastercard) with the existing application

XFS Level verification for the different vendors (NCR & Hyosung)

Participated in the planning meetings

Extensively worked on the ATM machines including the Cash Handler, Cassettes, Card Reader, Check acceptor and Receipt printer.

Extensively worked on the SOP or the admin console of the ATM to configure and modify configuration of the new ATMs.

Worked with JDevice to modify the forms or to change the other configurations of the ATM.

Troubleshooting of ATM machines with the help of the server logs

XFS package configuration for the ATM.

Worked closely with the UAT team to help them perform the UAT testing.

Develop solutions in JAVA for issue’s raised by the QA team.

Push and pull the Java developed solutions in GIT repository.

Test and verify the solution on ATM Machine and report the changes to the vendor team.

Discuss in detail all the defects and proposed their solutions in the team meeting every day.

Tools and Environments: Java, CEN/XFS, Eclipse, ATM, Win core trace route, GIT(Beginning) Windows 7, HP ALM 11.0, Wincor NIXDORF, NCR ATM, Hyosung ATM, Wincor ATM, Wincor PCE admin console, Wincor PCE configuration, Google Chrome, JBOSS TPS Pvt. Ltd., Dubai -Middle East/Karachi – Pakistan 2010 – 2015(January) A payment and financial switching company specialized in card payment software solutions and provide industry standard Solutions to banks or organizations (national and international). Project Title(s): IPAY(School payment system) Habib bank limited on Payment Switch, Adding Remittance channel CRPL on Payment Switch, Adding E-COMMERCE transaction on Habib Bank Limited on Payment Switch, Re carding Project for Habib Bank limited(HBL), Cinema ticket project for ooredoo Qatar, Mowasalat (Taxi Payment system)project for ooredoo Qatar, Qatar Charity Project on IRIS for Ooredoo Qatar, Cash Segregation on ATM of Ooredoo Qatar in IRIS, Habib Bank Limited Training or Banking domain and Payment Industry Job Title: Technical Consultant

Role: Sr Project Manager,Technical Lead Analyst, Consultant and Implementation Specialist Duration: 12+ Months

Mostly worked and leaded the biggest bank of Pakistan HBL(Habib Bank Limited) with the transaction rate of over thousand transaction per second. Also worked on the newly growing first ever telecommunication payment solution for QTEL(OOREDOO) in Qatar. Because of the complexibility of both, worked to change the architecture, core solution and even the end user experience to provide the end user the easiest UI .

Define and analyze scope, user and business requirements.

Studied and reviewed current system architecture and specifications to develop preliminary core system functionality.

Formulated user’s requirements with different methodologies and practices.

Designed user level architecture diagrams, data modeling and system level artifacts used to map the core functionalities/specifications.

Reviewed different technologies, work practices and formalized methodologies used in overall projects.

Projected scheduling and task management internally and externally with the use of project sheets and plans and tracked each deliverables and activity.

Preliminary costing, estimated in terms of resources and working approaches and formalized project plans and execution plans.

Define a mechanism (keys) for cryptography so that systems can communicate with each other in a secure manner and perform transaction processing securely.

Involved directly in all commensuration used for analyst, designed and developer and support implementation/deployment specialist.

Responsible for projecting schedules and deliverable dates with quality system test plans.

Analyzed and designed various documentation used by system designer, analyst and support specialists.

Conducted various meetings and trainings internally to meet the deadlines and to highlight key areas in each phase.

Finalized functional specification and designed level documentation for system designer and implementation, designed various modeling for technical processes.

Assisted team in design and developing major artifacts and small modules and components.

Reviewed user data models and design level documents to validate the user business requirements.

Analyzed and designed various integration, system execution, user level test plans and designed different artifacts for user and team to validate the performance, robustness and efficiency using different techniques and practices. Key Accomplishment:

Successfully implemented and deployed different phases of projects and services with minimal downtime.

Conducted various user level training to provide users a perspective about the systems, components and services and their working.

Designed several integration plans and tested successfully in validating core functionally with the use of data modeling.

Processes and procedures matured to become the part of company’s SPEG.

Signed business agreement with Ufone for per transaction revenue.

Provided error and bug free systems, products and components and designed several critical documents used for other projects to mature practices and deliverables.

IT Payment exhibition was held in Dubai in 2010 and our product was nominated amongst 50 organizations worldwide for the presentation.

Merchant and IR systems have been designed with easy integration and with robust approach.

Implementation and deployment teams have been formalized in order to provide 100% services and with quality standard.

Tools and Environments: Windows Server 2003, Linux, Oracle 10g/11g Database, Oracle SQL Developer, ATMs

(NCR/Diebold) and Aptra Advance Protocol, Visual Studio.Net 2005, ASP.Net 2.0, Web Services, SQL Stored Procedure, Linux based C++ and APIs, Erwin Data Modeler/Architect and XML based Frameworks/Methodologies with Design Patterns, XML Import/Export Framework, SSL Protocol for POS Terminals.

Project Title(s): First payment switching system/services from implementation in bank CCAfrica (CREDIT COMMUNAUTAIRE D'AFRICA), Complete Migration of customers and accounts of bank CCAfrica to payment switch, Training for OMOA (CCAfrica, MOCODEC) group, BICEC Cameroon AFRICA POS Channel connected with payment switch, BCI Congo AFRICA POS Channel connected with payment switch, Card One shot introduced in BICEC Cameroon Africa on payment switch, PCI DSS for Bank BICEC Cameroon and BCI Congo Africa on payment switch, Distance selling POS on payment switch, Training of T2SA Group Africa . Job Title: Senior Systems Engineer

Role: Project Manager,Lead Analyst, Consultant, Requirement Engineer and Implementation lead

Duration: 12+ Months

The nature of the projects and clients are domain oriented with multiple services, enabling their customers to use variety of banking services worldwide. Worked as lead analyst and requirement engineer to gather all the business requirements and provided system level design models able to handle multi institution architecture and configuration where more services can be integrated for better banking services and functionality 24/7. The projects had been distributed in a single go as well as in different phases to provide each artifact with quality, service oriented and robust without affecting existing services. Different external parties were involved in certification’s processes/procedures to validate and meet user expectations.

Directly involved in all kind of communications with internal and external parties and gathered initial business and users requirements.

Arranged several meetings and discussions to formalize requirements used to develop robust and quality service systems and products.

Conducted several meetings internally to instigate processes and procedures with system level architecture and methodologies.

Used different methodologies and techniques to develop initial project plans, timelines and schedules to meet the client’s requirements and needs.

Formalized analysis, design level plans, system level architecture, and data modeling and developed migration and integration plans.

Responsible for tracking status and activities internally and externally and provided quality standard modules/components used in different certifications without affecting development and implementations schedule.

Worked on HSM (cryptography) for configuration and key management (Public, Private, Encypton,Decryption etc).

Gathered all required information and documents from clients and defined costing, estimation and projecting dates of each artifacts and deliverables with the use functional specifications.

Developed different plans to carry out activity and tracked each activity in detail which helped designer, developer and analyst programmer to validate business requirements.

Different methodologies and techniques were used to track each activity/status by the teams and provide improvements.

Reviewed key areas and weak areas to mature the processes, procedures and techniques used to develop, deploy and support implementation.

Designed different UAT and SIT specifications to validate and finalize the systems.

Designed and developed several training documentation for users and clients.

Responsible for delivered quality systems, modules and components and maintained track of each activity for Go live.

Responsible for conducting several meetings with system architecture, analyst programmer and designed to understand critical areas and dependencies overall.

Responsible for conducting various training for end users. Key Accomplishment:

Successfully implemented and deployed the systems without affecting banking services with complete core functionalities and requirements.

Achieved appreciation from the clients in providing quality and robust systems and services with improved version.

On successful deployment of systems, company started to develop an improved version of Software Project and Engineering Group (SPEG) which helped different teams to analyze, design and develop products and systems with acceptable and quality standard with easy integration of services using current IT industry trends.

IT Software exhibition was held in Bangladesh in 2009 and our product was nominated and won first prize amongst 30+ companies/organizations in the domain of IT payment switching systems and architectures.

Different team members were nominated for several technical and non technical training programs conducted internally and externally on current IT industry trends, technologies and techniques.

Received few more clients from West and South Africa region and our product was selected for another big achievement for the complete migration and service oriented solution to Emirates National Dubai Bank (ENBD).

Promoted second time consecutively to a senior position as Senior Systems Engineer and responsible for taking projects from International region. Tools and Environments: Windows Server 2003, Linux, Oracle 10g/11g Database, Oracle SQL Developer, ATMs

(NCR/Diebold) and Aptra Advance Protocol, Visual Studio.Net 2005, ASP.Net 2.0, Web Services, SQL Stored Procedure, Linux based C++ and APIs, Erwin Data Modeler/Architect and XML based Frameworks/Methodologies with Design Patterns.

Project Title(s): Upgrade banking switch of United Bank Limited from Phoenix to IRIS. Job Title: System Engineer

Role: Junior Implementation consultant.

Duration: 13 Months

The projects itself has many dimensions which meets the user’s business needs and requirements; it requires through the Study of the systems and key areas with strong knowledge of analysis, design techniques, system architect methodologies and to provide long lasting solution by affecting the banking services. The primary focus was to gather all the requirements in different phases and to develop functional specifications, system wide execution plans and system modeling used by system designer, developers and support specialist to provide a quality standard systems or solutions.

Identified and studied key areas systems wide and gathered all the user’s specifications.

Reviewed and formalized the scope and functional specifications with user’s perspective.

Projected timelines and scheduling with clear and concise artifacts or deliverables.

Analyzed system level requirements and formalized design level cases and diagrams, system test plan and execution and developed support specialist test cases.

Requirements gathered on different phases and allocated timelines for certification with Banking Host to validate user’s requirements with systems design and architect perspective.

Provided assistance on weak areas and highlighted the critical systems dependencies.

Worked with system designers, system architects and support specialist to ensure technical compatibility and customer satisfaction.

Handled the tasks of providing recommendation to clients on various phases with data modeling and diagram used by project’s teams.

Developed complete documentation, user acceptance testing plans (UAT) and system integration testing plans (SIT) and integrated execution plans which validate core functionality.

Took responsibility to deliver each artifact well on time with quality standard and managing resources and

Teams simultaneously.

Key Accomplishment:

Successfully deployed and validated all the user’s core functionalities systems wide with team efforts

Affected minimal services and integrated all the modules, components, systems and migration well before in time as projected dates.

Received national and two international projects for complete migration of payment switching system with Visa Net services.

Conducted trainings internally and formalized generic based systems level documents and specifications for projects.

Promoted from Associate Technical Engineer to Systems Engineer and responsible to manage a team of 3 people.

Nominated by the department for various training programs. Tools and Environments: Windows Server 2003, Linux, Oracle 10g/11g Database, Oracle SQL Developer, ATMs, (NCR/Diebold) and Aptra Advance Protocol, Visual Studio.Net 2005, ASP.Net 2.0, Web Services, SQL Stored Procedure, Linux based C++ and APIs, Frameworks and Design Patterns.

LANGUAGES

English

Urdu/Hindi

EDUCATIONAL SUMMARY

2007-2010 Sir Syed University Of Engineering and Technology Karachi, Pakistan Bachelor of Science in Computer Engineering (BS-CE)

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