Customer Service Insurance Sales
Resume:
Carter A. Rinehart
Titusville, FL 32780
e-mail: ********@*****.***
SUMMARY
Accomplished, technically sophisticated professional with extensive experience providing business,
finance and insurance services for financial institutions. Expert in using technology to enhance speed and productivity. Demonstrate a range of professional communication skills. Dedicated to maintaining high standards while promoting team participation for the optimization of the company goal. Management of a group of employees to obtain company goals is successfully accomplished.
EXPERIENCE
TRANSAMERICA/ MONUMENTAL INSURANCE COMPANY, Titusville, Florida 2001-Present
Insurance Sales Manager
Market Insurance products that include life, health and annuities.
Conducted Needs Analysis for customers to aid them in making a wise product selection.
Maintained computerized recordkeeping and application processing.
Customer service satisfaction was strictly maintained and A/R properly managed.
Managed a staff of seven agents to obtain superior sales goals within the top 10%.
CARTER A. RINEHART, Titusville, Florida 1987-2011
Insurance Sales, Adjusting/Investigation,
Loan Underwriting and Website Development
Interviewed claimants and took their statements for loss determinations.
Investigated workers compensation, disability and contestable death claims.
Independently marketed life, health and annuity products to clients.
Marketed HELOC Loans as well as auto financing and personal loans.
Developed websites, SEO and SMM so that customers will have a presence on the internet.
FLORIDA FINANCE GROUP, Titusville, Florida 1998-2001
Unit Manager
Oversaw the accounts receivables within a $120m auto installment portfolio.
Coordinated and managed a staff of four plus employees.
Counseled customers and offered them financing arrangements.
A superior level of customer satisfaction was maintained.
Excellent team player, awarded employee of the month on three occasions.
EDUCATION
Bachelor of Arts in Business Management
Orlando College, Orlando Florida
Bachelor of Science in Computer Science
Orlando College, Orlando Florida
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