Customer Service Administrative Assistant

Thelma Ortez

**** *** ****** **. ******, TX *****

(cell) 469-***-****

***********@*****.***

OBJECTIVE

Seek the challenging position of administrative assistant.

Skills

Bilingual (Spanish/ English)

Strong data entry and organizational skills

Experience in handling high volume calls

Proficient in both Microsoft word and word/perfect

Type 50 words per minute

Employment History

Clerk 2009-2011

Women Infant Children Dallas, TX

Receptionist, scheduling appointments, answer incoming calls, handling out various of forms pertaining to pregnant women, post partum moms, infant or children.

Income room, check income to see if clients are eligible to apply for WIC, where they reside, numbers of people living with them on a family questionnaire form

Lab, check client's height and weight, check their iron by a small prick on their finger through a hemo stat machine, and enter all information into the database.

EBT cards, key in each clients information into the database, insert EBT card into a terminal to receive food benefits.

Office Assistant 2004-2009

Dallas Police Department - Crimes Against Persons Division Dallas, TX

Operate the front desk, greet visitors, answer incoming calls

Organize and distribute prosecution reports

Research and maintain jail audits maintain tally for detectives, manage open records

Maintain and update files, databases, records, other documents

Education

Associate Degree of General Office Careers: EL Centro Community College 1985-1988

References

Yolanda Cepak

Woman Infant Children

2700 Stemmons

Dallas, TX 75235

Cell Number- 817-***-****

Esther Hernandez

Woman Infant Children

2700 Stemmons

Dallas, TX 75235

Cell Number - 972-***-****

Griselda Cervantes

Woman Infant Children

2700 Stemmons

Dallas, TX 75235

Cell Number 214-***-****

Contact this candidate