Customer Service Manager
Resume:
Michael Conti
Ruskin, Florida 33570
Summary
Hardworking, reliable, quick learner. Experienced in providing building maintenance and security as a devoted employee. Also have 26 years of experience running own business that provides building maintenance services for businesses and residential customers.
Work History
2014-January 3, New Site Manager OPSEC Security
October 2009-Present U.S. Security Associates
Officer-OpSec Security Inc/JDSU-Robbinsville, NJ
Responsible for visual observation of the areas and monitoring CCTV cameras
Responsible for monitoring and administering building access control system
Process visitors and contractors
Learn and comply with client’s corporate, industry, and customer security standards
Maintain computerized shift reports and incident reports
Received high praise from supervisors and earned Best Employee Attendance Record
Valid New Jersey SORA license
Level One Security facility
July 2007-October 2009 Burlington Coat Factory,
Security Officer-Burlington, NJ
Patrolled work areas providing visual observation of equipment and activities
Observed the handling of the work equipment to ensure it was performed in a safe manner
Provided security for mail drop-off and trailer checks
Access control and bag checks
January 1975-Present Princeton Commercial Services, LLC
Owner and Contractor, Self-Employed
Perform maintenance, janitorial, and courier tasks for multiple clients
Reliable customer service lead to long-standing relationships with clients
Clients with which contracts were held for several years:
o1980-2000 Princeton Nassau Pediatrics
o1987-1998 Michael Graves Architect
o1989-2001 Bedens Brook Country Club
Education and Skills
1973 – AA in History and Sociology, Mercer County Community College
1974 – Two semesters of BA curriculum, Richard Stockton College
Basic computer skills: Microsoft Word, Excel, and PowerPoint
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