Aruna R * *********.*****@*****.***
Mobile No: +919*********
Skype id: aruna.rajendran4
Objective: To secure a promising position that offers both a challenge and a good opportunity for growth.
Experience Summary
Having 4.8 years of experience in IT industry mainly focused on production support in Retail domain(Technology-C#,SQL/Oracle Queries and Store Procedure) and 1 year experience on creating design and writing Functional Specification documents from Business requirement on Banking domain(Technology-JBc/TAFJ).
Primary Skills
English Communication
Internet Research
Ability to work quickly and accurately
Good Computer knowledge
Understanding of data confidentiality issues
Good on working with Microsoft office applications
Special Software
ServiceNow
Power term
Putty
RDP
MSTFS
MFT
HPSD
Control-M
Data Stage
PCAnywhere
Passwordvault
RTC
SVN
The skills that I have and believe to be highly relevant to this job and your company/include: excellent customer service/analytical thinking/public speaking/ability to motivate/meeting deadline and staying calm under pressure.
Education
MCA (CGPA)
(Specialization)
2009
National Institute of Technology, Trichy
8.12
BSc
( Mathematics)
2006
Sri Meenakshi Arts and Science College for women
Kamarajar University
88.1%
Class XII
(State Board)
2003
S.M.B.M. Matriculation Higher Secondary School
Dindigul
90.2%
Class X
(Matriculation Board)
2001
Akshaya Academy Matriculation Higher Secondary School
Palani
86.0%
Technology
Below are the list of important hardware, software products, tools and methods that I have worked with.
Computer System
Programming Languages
Special Software
Windows NT/2003/XP/7, Unix
.NET, ASP, SQL,Oracle, UNIX Shell Scripting,JBc
Power term, Putty, RDP, MSTFS, MFT, HPSD,ServiceNow, Control-M, Data Stage, PCAnywhere,Passwordvault,RTC,SVN
Domain Specialization
Retail
Banking-Payments
Professional Experience
1.Tata Consultancy Service Limited:
Project : Application Enhancement/Support
Customer: Target
Duration: Sep 2009 to Jun 2014
Technology: .Net/SQL
Line of Business: Retail
Description: Target is the second-largest Discount retailer in the United States. Target Technology Services (TTS), the Information Services division of Target Corporation is now undertaking a restructuring of its information systems. TTS has requested TCS to assist in the maintenance of Global Merchandising Applications at Target Corporation. These applications span across various functionalities like Property Management, Real Estate Content Management, Corporate Signing, Advertising Financials, Facilities Management, Law applications etc. Target expect 100 % adherence to the Processes & to ensure to act based on the Agreed SLA’s. The processes of the inflow of incidents/change/Problem management are well-defined.
Roles and Responsibilities:
Supported Primary Applications from Property Development Area. Ensured Application stability and addressed client’s Daily issues for quick resolution and SLA maintenance.
Played a role of Application Owner for Property Development and Marketing applications in onsite location(Uruguay) for 1.5years.
Identified and fixed issues faced by clients in Primary Applications in Financial domain, providing quality results by developing automated scripts/tools to reduce work effort.
Developed the exe using WCF coding to enable the clients to update the Store Hours opening/closing- which is critical during the Holiday Season to be reflected correctly in Online web page.
Application Status Discussion & Reporting to Clients
Problem Co-ordination & reporting activities for Permanent Fix across Applications in Project
Technical & Advertising Application Transition Activities to Team with documentations.
Prepare the estimation and plan for development, testing, delivering and deploying the changes for the permanent fixes.
Preparing the environment in the development environment to simulate the problem and troubleshoot the same.
Deploying the system changes into production environment through RFC procedures.
Perform configuration management using MSTFS.
Playing the role of Module Lead for 27 Team members.
Have been awarded ‘On The Spot’ award twice for handling the high visibility issue that could have financial impact to the client and for operational activities in the team.
2.Temenos India Pvt.Limited
Project : Development
Customer: Product based company
Duration: Jun 2014 to July 2015
Technology: JBc/TAFj
Line of Business: Banking-Payments
Description: Banking Payment suite automated through Component based module. Bank-Bank Transaction and Customer Transactions, building the enriched User Interface for Banks.
Roles and Responsibilities:
Acting as a Stream Lead in developing the components in TAFj environment.
Working on Designing the Functional Specification Document from FRD and consulting the team on coding.
Personal Details:
Date of Birth : Feb 23, 1986
Sex : Female
Nationality : Indian
Marital Status : Single
Linguistic Proficiency : English,Tamil
Designation : IT Analyst
Passport Number : H0662490 Issued at Madurai, valid from 26/09/2008 to 25/09/2018