Customer Service Manager
Resume:
LAWRENCE C. CORTEZ
Address: #*** ******* **.*** ****** LAPAZ TARLAC
Philippines 2341
Mobile #: +63-928*******
Email Address: ***********@*****.***
Availability:Immediately
PROFILE
I am responsible, dedicated and a loyal individual who wants to pursue a challenging career at a distinguished organization that would appreciate and enhance my knowledge in any given field. I get along well with others but I also work efficiently on my own. I love learning new things and I’m always up to a challenge. I am seeking a position where I can develop and excel while giving my best to the company.
PERSONAL INFORMATION
Country of Origin: Republic of the Philippines
Date of Birth: August 21, 1989
Age: 25 years old
Gender: Male
Height: 5 feet and 7 inches
Weight 130 lbs.
Civil Status: single
Name of Mother: Marilyn C. Cortez
Name of Father: Ruel B. Cortez
EDUCATION BACKGROUND
Tertiary Pangasinan Merchant Marine Academy
Perez Boulevard, Dagupan City, Philippines 2400
Year Attended: 2006-2009
B.S. Marine Transportation
Secondary Great Eastern Institute
San Isidro Lapaz Tarlac
Year Attended: 2002-2006
Primary San Isidro Central Elementary School
San Isidro Lapaz Tarlac
Year Attended: 1996-2002
INTEREST AND SKILLS
Proficient in oral and written communication in both the English and Filipino language
Computer Literacy – proficient in MS Word, MS Excel, MS PowerPoint
Great in juggling multiple tasks with ability to prioritize
Experience in customer service
Works well independently or as part of the team
Creativity in any kind of art
DOCUMENTS
Number: Valid Until:
Passport: EB9679985 Nov 24, 2018
Seaman Book: C0171616 Dec 02, 2018
DECK RATING CN:101**********
SEA SERVICE
DETAILS OF PAST AND PRESENT SEA SERVICES
No. 1
Position: MESSMAN
Vessel Name: alpha bravery
Manning Agency: FRIENDLY MARITIME SERVICES INC.
Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)
GRT/KW: 93715
Trade Route: International
Sign On Date: Dec 03, 2014
Sign Off Date: May 27, 2015
Contract Duration: 5 months, 24 days
No. 2
Position: MESSMAN
Vessel Name: M.V. ANTONIS ANGELICOUSSIS
Manning Agency: FRIENDLY MARITIME SERVICES INC.
Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)
GRT/KW: 91,373
Trade Route: AUSTRALIA-CHINA
Sign On Date: Jan 29, 2014
Sign Off Date: Oct 12, 2014
Contract Duration: 8 months, 11 days
No. 3
Position: MESSMAN
Vessel Name: M.V. ALPHA TRANSPACIFIC
Manning Agency: FRIENDLY MARITIME SERVICES INC.
Vessel Type: Bulk Carrier Panamax (33,000-45,000 GRT)
GRT/KW: 43721
Trade Route: BRAZIL-CHINA, CHINA-AUSTRALIA
Sign On Date: Mar 03, 2013
Sign Off Date: Oct 29, 2013
Contract Duration: 7 months, 26 days
No. 4
Position: MESSMAN
Vessel Name: anangel pride
Manning Agency: FRIENDLY MARITIME SERVICES INC.
Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)
GRT/KW: 81569
Trade Route: INTERNATIONAL
Sign On Date: Nov 01, 2012
Sign Off Date: Oct 19, 2013
Contract Duration: 11 months, 18 days
No. 5
Position: MESSMAN
Vessel Name: ANANGEL HAPPINESS
Manning Agency: FRIENDLY MARITIME SERVICES INC.
Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)
GRT/KW: 89990
Trade Route: INTERNATIONAL
Sign On Date: Dec 20, 2011
Sign Off Date: Sep 28, 2012
Contract Duration: 9 months, 8 days
TRAININGS AND CERTICIFATE
Certificate of Competency(COC) Details:
NC2 (COMMERCIAL COOKING)
NC1(SHIP CATERING SERVICES) 141*********** /18NOV 2019
PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOAT CN:MPSC-***-**-****
GENERAL TANKER FAMILIARIZATION CN:MGTF-***-**-****
BASIC FOOD HYGIENE AND SANITATION CN:MFH-***-**-****
SSA AND SDSD CN:SDSD 13-0332
SHORE BASED FIRE FIGHTING FOR TANKERS CN:MSBFF-***-**-****
MARPOL 73/78 CN:MMPI-***-**-****
REFRESHER TRAINING FOR BASIC SAFETY CN:BTR-13-0028
UPADATING TRAINING FOR BASIC SAFETY CN:BTU-13-0028
Other Relevant Info: WITH CHIEF COOK RECOMENDATIONS
CHARACTER REFERENCE
Ms. Rowena R. Ruiz
Company: Friendly Maritime Services Inc.
Relationship:Operations Manager
Contact No:(+63)687-4551-3
I hereby certify to the correctness and accuracy of all the information provided herein.
Any form of misinterpretation may cause to invalidate my employment.
Lawrence C. Cortez
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