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Customer Service Manager

Location:
Philippines
Salary:
negotiable
Posted:
August 07, 2015

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Resume:

LAWRENCE C. CORTEZ

Address: #*** ******* **.*** ****** LAPAZ TARLAC

Philippines 2341

Mobile #: +63-928*******

Email Address: ***********@*****.***

Availability:Immediately

PROFILE

I am responsible, dedicated and a loyal individual who wants to pursue a challenging career at a distinguished organization that would appreciate and enhance my knowledge in any given field. I get along well with others but I also work efficiently on my own. I love learning new things and I’m always up to a challenge. I am seeking a position where I can develop and excel while giving my best to the company.

PERSONAL INFORMATION

Country of Origin: Republic of the Philippines

Date of Birth: August 21, 1989

Age: 25 years old

Gender: Male

Height: 5 feet and 7 inches

Weight 130 lbs.

Civil Status: single

Name of Mother: Marilyn C. Cortez

Name of Father: Ruel B. Cortez

EDUCATION BACKGROUND

Tertiary Pangasinan Merchant Marine Academy

Perez Boulevard, Dagupan City, Philippines 2400

Year Attended: 2006-2009

B.S. Marine Transportation

Secondary Great Eastern Institute

San Isidro Lapaz Tarlac

Year Attended: 2002-2006

Primary San Isidro Central Elementary School

San Isidro Lapaz Tarlac

Year Attended: 1996-2002

INTEREST AND SKILLS

Proficient in oral and written communication in both the English and Filipino language

Computer Literacy – proficient in MS Word, MS Excel, MS PowerPoint

Great in juggling multiple tasks with ability to prioritize

Experience in customer service

Works well independently or as part of the team

Creativity in any kind of art

DOCUMENTS

Number: Valid Until:

Passport: EB9679985 Nov 24, 2018

Seaman Book: C0171616 Dec 02, 2018

DECK RATING CN:101**********

SEA SERVICE

DETAILS OF PAST AND PRESENT SEA SERVICES

No. 1

Position: MESSMAN

Vessel Name: alpha bravery

Manning Agency: FRIENDLY MARITIME SERVICES INC.

Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)

GRT/KW: 93715

Trade Route: International

Sign On Date: Dec 03, 2014

Sign Off Date: May 27, 2015

Contract Duration: 5 months, 24 days

No. 2

Position: MESSMAN

Vessel Name: M.V. ANTONIS ANGELICOUSSIS

Manning Agency: FRIENDLY MARITIME SERVICES INC.

Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)

GRT/KW: 91,373

Trade Route: AUSTRALIA-CHINA

Sign On Date: Jan 29, 2014

Sign Off Date: Oct 12, 2014

Contract Duration: 8 months, 11 days

No. 3

Position: MESSMAN

Vessel Name: M.V. ALPHA TRANSPACIFIC

Manning Agency: FRIENDLY MARITIME SERVICES INC.

Vessel Type: Bulk Carrier Panamax (33,000-45,000 GRT)

GRT/KW: 43721

Trade Route: BRAZIL-CHINA, CHINA-AUSTRALIA

Sign On Date: Mar 03, 2013

Sign Off Date: Oct 29, 2013

Contract Duration: 7 months, 26 days

No. 4

Position: MESSMAN

Vessel Name: anangel pride

Manning Agency: FRIENDLY MARITIME SERVICES INC.

Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)

GRT/KW: 81569

Trade Route: INTERNATIONAL

Sign On Date: Nov 01, 2012

Sign Off Date: Oct 19, 2013

Contract Duration: 11 months, 18 days

No. 5

Position: MESSMAN

Vessel Name: ANANGEL HAPPINESS

Manning Agency: FRIENDLY MARITIME SERVICES INC.

Vessel Type: Bulk Carrier Capesize(66,000-95,000 GRT)

GRT/KW: 89990

Trade Route: INTERNATIONAL

Sign On Date: Dec 20, 2011

Sign Off Date: Sep 28, 2012

Contract Duration: 9 months, 8 days

TRAININGS AND CERTICIFATE

Certificate of Competency(COC) Details:

NC2 (COMMERCIAL COOKING)

NC1(SHIP CATERING SERVICES) 141*********** /18NOV 2019

PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOAT CN:MPSC-***-**-****

GENERAL TANKER FAMILIARIZATION CN:MGTF-***-**-****

BASIC FOOD HYGIENE AND SANITATION CN:MFH-***-**-****

SSA AND SDSD CN:SDSD 13-0332

SHORE BASED FIRE FIGHTING FOR TANKERS CN:MSBFF-***-**-****

MARPOL 73/78 CN:MMPI-***-**-****

REFRESHER TRAINING FOR BASIC SAFETY CN:BTR-13-0028

UPADATING TRAINING FOR BASIC SAFETY CN:BTU-13-0028

Other Relevant Info: WITH CHIEF COOK RECOMENDATIONS

CHARACTER REFERENCE

Ms. Rowena R. Ruiz

Company: Friendly Maritime Services Inc.

Relationship:Operations Manager

Contact No:(+63)687-4551-3

I hereby certify to the correctness and accuracy of all the information provided herein.

Any form of misinterpretation may cause to invalidate my employment.

Lawrence C. Cortez



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