Manager Customer Service

CURRICULUM VITAE

BISWANATH PRAMANICK

ADDRESS:-80/1/A, Girish Ghosh Road, Belurmath, Howrah-711202

MOBILE NO: +91-829*******

E-MAIL: *************@*****.***

CAREER OBJECTIVE: As an experienced retailer, I would like to utilize my interpersonal and Knowledge skills in selling, marketing, and merchandising the products for the company in which I would be working and thus increasing the overall turnover of the organization. This would lead to the publicity of the quality products of the company.

KEY SKILLS:

Highly ambitious and the ability to take responsibility for work.

Excellent sales skills and inventory management abilities.

Proficient with Microsoft Word, Microsoft Excel, Power point and Internet.

Ability to work under pressure and in a target driven work environment.

Keen learner, committed team player, effective written and oral communicator.

EDUCATIONAL QUALIFICATIONS:

Qualification

University/Board

Institution

Year Of Passing

M.Ain History

Rabindra Bhatarti University

Rabindra Bhatarti University Saltlake

2011

B.A (hon) in History

Calcutta University

Lal Baba Collage

2008

12th Standard

WBCHSE

Belur Panchanan Tala Mahadha Vidyapit

2005

10th Standard

WBBSE

Belur high school

2003

COMPUTER KNOWLEDGE:

Ms Office: Word, Excel, Power Point, Access

Operating System: Windows (All versions).

PERSONAL DETAILS:

FATHER’S NAME: Tapan kumar Pramanick

DATE OF BIRTH: 24TH February, 1988.

MARITAL STATUS: Single

NATIONALITY: INDIAN.

LANGUAGES KNOWN: ENGLISH, HINDI AND BENGALI (Mother tongue)

WORK EXPERIENCE:

Worked as C.S.R in Airtel for1 year.

Worked in UCB for 6 months.

Presently working as a CCA and CTA in shoppers stop from 12th September, 2011 to till date.

JOB PROFILE:

Managing daily performance of department and communicate direct to the floor manager.

Proficient in handling customer effective and providing them service solutions.

Responsible for displaying merchandise and maintaining visual standards.

Billing.

Opening – replication of data and closing – replication of data (Daily sales report).

Responsible for merchandise replenishment, cleanliness, tagging standard and stacking.

Responsible for detecting and preventing shoplifting.

Stock receiving.

CORE COMPETENCIES:

Communication skills.

Customer service orientation.

Initiative.

Organization and planning skills.

Accuracy.

Reliability.

Teamwork.

ACHIEVEMENTS:

3 times best enroller in shopper stop.

AVOCATION:

Dancing.

Listening music

I, Biswanath Pramanick, hereby declare that, the information furnished above is true to the best of my knowledge.

Date:

Place: HOWRAH, W.B. BISWANATH PRAMANICK

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