Technical Support Operator

Daniel Victor Macedo de Castro Carvalho

Brazilian, +55-83-988**-****

******.***@*******.***

Academic Background

Graduate in analysis and systems development

Main Qualifications

• Microcomputer operator with skills in Windows, Word, Excel, Power point and Internet;

• Technical Support Analyst in hardware with specialization in networks in SOS Computadores;

• Instrumental English in the federal University of Paraiba - UFPB;

• English (full course for conversation) in JPI;

Professional Background

-Paraiba Cap (jul/2012 to jan/2015) Brazilian company with focus on savings bonds sales. Small company with about 30 employees.

Position: technical support for desktop and notebook computers

Main Responsibilities:

• Responsible for the repair of the company's computers in hardware and software (corrective and preventive maintenance).

-Jornal da Paraíba (jul/2009 to mai/2012 - Brazilian company one of the largest local newspaper company, where I learned to write about culture in general (with emphasis on music and movies). a large company with about 450 employees.

Position: computer operator.

Main Responsibilities:

Responsible for feeding the company's website with daily news (including using taggers)

Languages

• Portuguese Native Language

• English Advanced

• Spanish Intermediate

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