Receptionist/Adminstrative Assistant/Secretary

GLORIA M. SMALLS

*** ******** ****** – No. *

Brooklyn, New York

(H) 718-***-****/(C) 646-***-****

Objective: To obtain a challenging position and experience and learn new skills while making a home with a company with room for growth and advancement.

EXPERIENCE

10/07 – Present: TRANSATLANTIC MARINE CLAIMS AGENCY

Duties: Secretary/receptionist: answering telephones, filing, copying, typing and drafting of any and all correspondence, preparing and generating Excel spreadsheets and reports, scanning documents, assorting and distributing all incoming mail, ordering and maintaining of all office supplies. Preparing and generating medical bills and invoices, closely work with lawyers and claims manager in connection with resolving any and all claims, bill collections, etc. (Previous employment with this company: 06/90 to 04/95).

01/99 – 10/07: L&M BUS TRANSPORTATION COMPANY

BOARD OF EDUCATION CERTIFIED

Duties: Bus Matron: responsible for the safety and welfare of transporting children from home to school and back home; monitoring of all children assigned to and transported on bus assigned to me, upkeep and bus maintenance and making sure bus safe and clean.

12/97–6/98: THE DEPARTMENT OF TRANSPORTATION

Duties: Maintenance Engineer: maintained highways in both Brooklyn and Queens, worked as a team player to make and keep the environment clean and safe for everyday motorist.

08/81 – 2/90 CAMP DRESSER & McKEE

Duties: Secretary/receptionist: worked for two managing engineers. Answering of all phones, taking messages, maintaining daily In/Out log sheets, setting up meetings, conferences and travel arrangements, typing of any and all correspondences, filing, copying as well as preparing and creating all proposals and charts.

08/76 – 08/81 ALLSTATE INSURANCE COMPANY

Duties: Receptionist: answered all phones, distributed messages, greeted clients and miscellaneous typing.

EDUCATION: Brentwood High School – Graduate

SKILLS: WordPerfect 7.0; Microsoft; Excel.

REFERENCES: Furnished upon request

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