Customer Service Data Entry

DEPARIS HOBBS

*** *. ********** #*** **********, TX 75080 *********@*****.*** 682-***-****

OBJECTIVE

My object is to obtain an entry level position with a company I feel I would

be able to excel on mental and professional levels. As well as gain a better

perspective in the business world. INTERPERSONAL SKILLS

Demonstrated ability to multitask in a fast paced environment Great

attention to detail Excellent telephone etiquette Proven ability as an

individual worker as well as a team player.

SKILLS & ABILITIES

*Active Listening

*Customer and Personal

Service

*Active Learning

*Telecommunications

*Training Development

*Ms. Office Excel

EXPERIENCE

TELEMARKETER- JANI KING COMMERICIAL CLEANING –ADDISON,TX

05/2015-PRESENT

Outbound calls set appointment for commericial cleaning services

Customer Service, 10/2014 to Present

Optum Rx – Richardson, Tx

Confer with customers by telephone or in person to provide

information about products or services, take or enter orders, cancel

accounts, or obtain details of complaints.

Review insurance policy terms to determine whether a particular loss

is covered by insurance.

Check to ensure that appropriate changes were made to resolve

customers' problems.

Refer unresolved customer grievances to designated departments for

further investigation.

Went from customer service phone rep. to a led on the floor to help

Customer Service, 02/2010 to 05/2014

Andrews Building Services – Dallas, Tx

Data Entry / Administrative Support Maintains workflow by studying

methods; implementing cost reductions; and developing reporting

procedures., recordkeeping systems,

Answer phone Resolves administrative problems by coordinating

preparation of reports, analyzing data, and identifying solutions.

Provides information by answering questions and requests. Maintains

supplies inventory by checking stock to determine inventory level;

anticipating needed supplies; placing and expediting orders for supplies;

verifying receipt of supplies. Completes operational requirements by

scheduling and assigning administrative projects; expediting work

EDUCATION

High School Diploma: Jun 2008

ALPHA CHARTER - GARLAND, TX

LEADERSHIP

MAJOR STRENGTHS :Over 5 years experience as a Data Entry Clerk Adept

at filing, sorting, word processing and record keeping Computer:

QuickBooks, MS Word, Excel and PowerPoint Data Entry Speed: 50 WPM

with accuracy Thorough understanding of office machines.

Contact this candidate