Pharmacy Technician Quality Assurance

Richard Church

**** ***** *****, ***** *********, CA 95660 . 916-***-**** . ********@*****.***

Education

MS -Health & Human Services, Mental Health focus, University of the Rockies, Colorado Springs, CO

BA - Healthcare Administration, Ashford University, Clinton, IA

AS – Pharmacy Technology, Western Career College, Sacramento, CA

PTCB national certification as Pharmacy Technician

Licensed as Pharmacy Technician in the states of CA, NV, and KY

Skills & Qualifications

Over 16 years’ experience as an IV medication pharmacy and compounding technician

Highly proficient and accurate in medication calculation and preparation

Outstanding interpersonal skills and ability to work with a wide variety of personalities

Strong math and calibration skills

Observant of current state and federal regulations regarding pharmacy practice

Highly developed oral and written communication skills

Skilled at managing calls from internal and external customers to obtain approval of orders

Served as Damage Controlman (E5) in US Navy

Work Experience

Prior Authorization Technician, Blue Shield/Aerotek, El Dorado Hills, CA, 10/2014 – 3/2015

Duties: Provided formulary alternatives and communicated prior authorization criteria, benefit coverage, inclusions/exclusions; Handled a wide-variety of difficult situations whiles maintaining professional demeanor; Resolved co-payment and other payment related issues; Updated eligibility in system; Documented calls and recorded outcome; Observed standard operating procedures and complied with federal and state regulations

Lead Pharmacy Technician/Patient Service Rep, Access IV & Coram Healthcare (CVS), Sacramento, CA, 8/2007 – 9/ 2014

Duties: Compounded all IV medications including TPN, large volume IV solutions, antibiotics, syringes, piggy-backs, chemotherapy, biologicals, injectable, and various other IV therapies; Prepared ophthalmic and otic medications; Maintained Class 1000 lab including Baxa repeater-pumps and TPN compounders; Transcribed physician orders; Cleaned and maintained lab and equipment including vertical and horizontal laminar flow hoods; Directed and trained pharmacy interns and students; Pulled and packed customer orders; Performed inventory on products; Interfaced with health care team to provide coordinated care

Certified Pharmacy Technician, Nutrishare, Elk Grove, CA, 10/2000 – 3/2007

Duties: Performed aseptic compounding of TPN’s and all other related intravenous; Prepared nutritional needs including large volume hydration, lipid solutions and antibiotics; Created labels for medications; Maintained accurate records; Trained students and pharmacy interns

Lab / Pharmacy Technician II, Syncor, Sacramento, CA, 10/1998 – 4/2000

Duties: Performed aseptic compounding of various radioactive pharmaceuticals; Conducted quality assurance tests on radioactive medications; Disposed of radioactive materials in compliance with state and federal laws; Delivered finished product to Northern CA hospitals; Maintained careful records of disposal of materials

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