RAYNA S. SPELLS

**** **** ******

Bethlehem, PA *8017

240-***-****

acq44k@r.postjobfree.com

OBJECTIVE: Obtain a position where an effective individual with a strong customer service and office support background can advance while contributing to organizational goals.

SKILLS: Data Entry, Record/File Maintenance, Detail-Oriented, Excellent Written and Oral Communication Skills, Time Management Skills, Proficient in Microsoft Office, Cross Selling, Cash Handling, Payroll, Medical Terminology, Administration and Health Insurance Processing, HIPPA

EXPERIENCE:

9/2010- 6/2015 THE GOLDEN LOUNGE, WALDORF, MD

Receptionist

Maintains a clean and safe reception area

Greets all visitors with a warm welcome in person/on the phone

Daily proof of cash drawer: credit and debit transactions

Maintains appointment book: schedule, cancel and confirm appointments

Assist in the ordering, receiving and stocking of products and supplies

2/2003-7/2007 AFFINITY FEDERAL CREDIT UNION, BASKING RIDGE, NJ

Mortgage Loan Closer

Confirm all U/W conditions are clear

Confirm closing with Attorney/ Closing agents

Inputs and confirms data required to generate closing documents

Print and compile closing documents to sign at closing

Review and approve HUD with U/W

Request loan funding

Liaison between U/W, Loan Officers, Servicing and Closing Agents

11/2001-2/2003 DOMINION MORTGAGE COMPANY, NAZARETH, PA

Mortgage Loan Processor

Processed Conventional, VA, 2nd Mortgage and Heloc loans

Prepared loans for approval by various lenders

Ordered and reviewed documents: Title, Appraisal, Credit Supplements, Credit Report, Pay Stubs, etc.

Coordinate closing with applicants and closing agent

8/2000-11/2002 FIRST UNION NATIONAL BANK- WACHOVIA, ALLENTOWN, PA

Phone Service Representative-Part Time

Promote and sell products and services

Maintenance of customer accounts

Resolve customer inquiries

Order checks and check copies

Reversed fees where applicable

11/1997-8/2000 THE MONEY STORE, WARREN, NJ

Mortgage Loan Processor/Closer

Processed 1st and 2nd mortgages

Reviewed Titles and Appraisals

Calculated income and debt ratio

Print and Compile the loan documents to sign at closing

Coordinate and confirm closing with Closing Agent and borrower

Disburse checks for fees, payoffs and proceeds

Verified customers inquiries

Ensured compliance with insurance and Government guarantee specifications

6/1990-10/1997 ADVANCED FINANCIAL SERVICES, FCU, NEW PROVIDENCE, NJ

Bank Teller

Processed cash/check deposits, withdrawals and transfers

Processed check orders

Ordered check copies

Cross sell products and services

Account maintenance

Daily proof of cash drawer

Floating teller

Payroll Clerk

Processed ACH payroll for various companies

Set up allotments to the members’ different accounts: Checking, Savings, Christmas and Vacation accounts

EDUCATION: Scotch Plains-Fanwood High School, Scotch Plains, NJ –Diploma

Career Institute of Technology, Easton, PA-Certificate for Intro to Microsoft Word and Excel

Sanford Brown Institute, Landover, MD-Medical Assistant Certificate

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