Mortgage Loan Closer, Receptionist
Resume:
RAYNA S. SPELLS
Bethlehem, PA *8017
***********@*****.***
OBJECTIVE: Obtain a position where an effective individual with a strong customer service and office support background can advance while contributing to organizational goals.
SKILLS: Data Entry, Record/File Maintenance, Detail-Oriented, Excellent Written and Oral Communication Skills, Time Management Skills, Proficient in Microsoft Office, Cross Selling, Cash Handling, Payroll, Medical Terminology, Administration and Health Insurance Processing, HIPPA
EXPERIENCE:
9/2010- 6/2015 THE GOLDEN LOUNGE, WALDORF, MD
Receptionist
Maintains a clean and safe reception area
Greets all visitors with a warm welcome in person/on the phone
Daily proof of cash drawer: credit and debit transactions
Maintains appointment book: schedule, cancel and confirm appointments
Assist in the ordering, receiving and stocking of products and supplies
2/2003-7/2007 AFFINITY FEDERAL CREDIT UNION, BASKING RIDGE, NJ
Mortgage Loan Closer
Confirm all U/W conditions are clear
Confirm closing with Attorney/ Closing agents
Inputs and confirms data required to generate closing documents
Print and compile closing documents to sign at closing
Review and approve HUD with U/W
Request loan funding
Liaison between U/W, Loan Officers, Servicing and Closing Agents
11/2001-2/2003 DOMINION MORTGAGE COMPANY, NAZARETH, PA
Mortgage Loan Processor
Processed Conventional, VA, 2nd Mortgage and Heloc loans
Prepared loans for approval by various lenders
Ordered and reviewed documents: Title, Appraisal, Credit Supplements, Credit Report, Pay Stubs, etc.
Coordinate closing with applicants and closing agent
8/2000-11/2002 FIRST UNION NATIONAL BANK- WACHOVIA, ALLENTOWN, PA
Phone Service Representative-Part Time
Promote and sell products and services
Maintenance of customer accounts
Resolve customer inquiries
Order checks and check copies
Reversed fees where applicable
11/1997-8/2000 THE MONEY STORE, WARREN, NJ
Mortgage Loan Processor/Closer
Processed 1st and 2nd mortgages
Reviewed Titles and Appraisals
Calculated income and debt ratio
Print and Compile the loan documents to sign at closing
Coordinate and confirm closing with Closing Agent and borrower
Disburse checks for fees, payoffs and proceeds
Verified customers inquiries
Ensured compliance with insurance and Government guarantee specifications
6/1990-10/1997 ADVANCED FINANCIAL SERVICES, FCU, NEW PROVIDENCE, NJ
Bank Teller
Processed cash/check deposits, withdrawals and transfers
Processed check orders
Ordered check copies
Cross sell products and services
Account maintenance
Daily proof of cash drawer
Floating teller
Payroll Clerk
Processed ACH payroll for various companies
Set up allotments to the members’ different accounts: Checking, Savings, Christmas and Vacation accounts
EDUCATION: Scotch Plains-Fanwood High School, Scotch Plains, NJ –Diploma
Career Institute of Technology, Easton, PA-Certificate for Intro to Microsoft Word and Excel
Sanford Brown Institute, Landover, MD-Medical Assistant Certificate
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