KAMILA BIELECKA
Toronto, Ontario
M6K 3R4
Telephone: 416-***-****
Email: ******.********@*****.**
PROFESSIONAL SUMMARY
Enthusiastic and driven Sales Associate with excellent experience in Marketing and Sales. Experience with managing, planning, and market testing in both local and international markets. Determined and driven to produce growth. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a sales associate team. Multi-Lingual and focused on providing customer satisfaction. EMPLOYMENT EXPERIENCE
SENIORITY DEALS, Toronto, Ontario Mar 2012 – 2015
(A ‘Groupon-type’ Deal Site For 55+)
Founder and Owner
Manager of every facet of the Sales Site
Developed and launched dynamic website and customer care package including membership cards and brochures
Performed ongoing customer/market research and demographic profiling to identify customer needs
Propelled card sales from $25k (2012) to a projected $85k by 2015 year-end
Expanded client base by 78% in three years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction
Identified with individual customer requirements and successfully predicted top grossing deals and needs ahead of the curve
Leveraged vendor negotiations averaging a 15%-20% discount for customers
Trained sales team responsible for selling yearly memberships to seniors and merchants in many different areas of the city
Identified, conducted and qualified leads while monitoring competition
Maintained regular sales and averaged 5 new merchants daily
Organized various presentations in order to sell the Senior Friendly Discount Cards
Fostered and maintained excellent customer relationships
Maintained a daily blog creating leads and updated social media, descriptions, pictures and merchant information
Tim Hortons, London, Ontario
Quality Control Inspector Mar 2010 – 2012
Inspected the products for optimal quality on a multi-store route
Tested all products for market compatibility including quantity levels and presentation
Maintained an accurate quality control log and appropriate reports to manage the quality levels of the products
Created weekly reports and liased with management to present increased results EVERYTHING 4 SENIORS, Toronto, Ontario Apr 2007 – Mar 2010
(Concierge Firm for adults 55 +)
Marketing/Sales Representative
Increased database of members by 20% in first year through promotional materials and mobile marketing
Successfully generated sales of 250 new memberships in first Industry Trade Show
Gained extensive experience with vendor negotiations and dealings
Maintained productive relationships with trade show venue operations
Built strong understanding of event planning procedures, handled trade show operations
Gained substantial project management experience and worked efficiently alone
Answered inquiries, made suggestions, reservations and provided descriptive information pertaining to trips, excursions, sporting events, concerts, and plays
Efficiently handled a variety of calls with superior phone etiquette and strong retention of details
Researched client requests and provided solutions to generate revenue and customer care
Documented requests and research in case management system
Provided written and verbal presentation of research to clients to generate sales
Attended sales conferences and any industry marketing events
Attended Toronto Gift Show to learn of potential products for customers
Responsible for finding new leads and selling product ideas
Worked 5 trade shows increasing knowledge of event management and marketing techniques EDUCATION RESOURCE MANAGEMENT, Toronto, Ontario Oct 2001 – Jan 2005 Canada Program Administrator & Project Manager
Responsible for marketing and promotion of accredited English based medical programs to universities in Eastern Europe.
Conducted the initial market research in Ukraine by identifying fifteen potential business partners and signed contracts with the Medical Establishments
Secured approval from the Ministry of Education and Ministry of Health in Ukraine for the programs
Scheduled, coordinated and made three successful business trips to Poland and the Ukraine
Organized planned entertainment and social gatherings for participants, and actively participated in meetings and final negotiations with the universities
Conducted a detailed demographic analysis of the Ukrainian cities: Vinnitsia, Odessa, Lviv and Kiev
Developed and implemented marketing and promotional programs aimed at promoting the six- year English program of the Medical University of Varna, Bulgaria to high school students in Ontario
Recruited 70 students for the program which generated 250k in revenue for the firm EDUCATION
SENECA COLLEGE, Toronto, Ontario 2001
Diploma in Marketing Administration (3 Year Program) COMPUTER SKILLS
Excel, Microsoft Word, Power Point
LANGUAGES
Proficient in Polish and Ukrainian; have a working knowledge of Russian