Maintenance Computer Technician

KERON K. BROWN

**-** ***** ****** ***:*K, Corona, NY 11368 • Phone: (718) 565 - 0503

E-mail: *********@*****.*** • LinkedIn: linkedin.com/in/keronbrown

PROFESSIONAL SUMMARY: A CompTIA A+ (pending) and Network+ certified professional with comprehensive training in diagnosing, troubleshooting, and repairing PC hardware, software, and nerwork problems with exceptional network and computer management skills. Adaptable and flexible to rapidly changing workloads in order to meet company mission, objectives, and goals. open to flexible work and travel schedules.

TECHNICAL SKILLS AND COMPETENCIES

Hardware - Mobile device troubleshooting (Android); PC/Laptop maintenance; and installing and configuring motherboards CD/DVD-ROM drives, Power Supplies, Heat Sink Fans, Expansion Cards such as Graphic Cards, Modem, Network Interface Cards, and Sound Cards, Boot Disks; Partitioning and Formatting Hard Drives

Networking - Configuring Group Policies; Configure LAN/VLAN/WAN/PAN (all 802.11) network routers and printers through secure WEPx, WPAx, and SSID; Install workgroups and provide Remote Desktop assistance fundamentals; set up a static IP address; Network printer mapping and maintenance; and Subnetting fundamentals; Network printer troubleshooting; and Networking cable management and crimping (CAT 5e).

Software - Windows XP, Vista, and 7; Windows server 2008 & 2012 (Basic); Android OS; MS Office; Google Apps; Firewalls; VMware Workstation; Remote Desktop software; Windows image deployment through PXE; and backups, recovery, cleanups, and images.

EDUCATION

Per Scholas, Bronx, NY Graduated

Computer Technician Training - A comprehensive I.T. curriculum, incorporating a combination of formal instruction and hands-on activities, in a real-world working environment

Queensborough Community College, Bayside, NY 8/2010 - 5/2014

Major: English (completed 33 credits)

WORK EXPERIENCE

OTG at LaGuardia Airport, Corona, NY 5/2014 - 10/2014

Tech Department Cashier

Handled cash and credit transactions for over 300 customers per day with 100% accuracy

Proactively sold various travel technologies to customers by studying up on the many different tech devices to educate customers which resulted in a increase in sales

Managed and organized $5K worth of inventory which let in an increase in customers satisfaction

VOLUNTEER EXPERIENCE

Gay Men Health Center (GMHC), New York, NY 10/2011 - 6/2013

Summary: Engaged with public at clubs, city parks, and at special events about HIV and STD prevention and education; encouraged public to get tested for HIV; asked people why they did or did not use contraception so we better their needs when it comes to protecting themselves; and successfully organized fundraiser to raise money for the AIDs walk resulting in substantial funds to be given to GMHC.

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