Customer Service Manager
Resume:
Vaishali Patel
Monmouth Junction, NJ 08852
Contact: 551-***-****
E-mail: *****************@*****.***
CAREER OBJECTIVE
To obtain a job for the post of electronic assembler in reputed company where I can utilize and enhance my knowledge, experience and skills in the electronics industry for advancement and the benefit of all.
WORK EXPPERINCE
July 2014- June 2015
IPC-J-STD 001 Certified
Spectratech Manufacturing Inc, Batavia, OH
http://www.spectratechmfg.com/
Solderer Assembler
Responsibilities and achievements:
Read assembly specifications, like charts, blueprints, schematic diagrams and specific requirements
Performed precision assembly of electronic components for medical devices.
Mounted assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets on unit.
Accurately cut/trim/form component leads using hand cutters and forming tools
Install components and parts, route and attach wires and form circuitry
Prevent defects on the pick and place from repeating
Maintain control over material being used.
May 2012-May 2014
IPC-J-STD Certified
Kulite Semicondutor Inc, Leonia, NJ
http://www.kulite.com
Solderer Assembler
Responsibilities and achievements:
Performed precision assembly of delicate electronic components under a microscope.
Usage of epoxies, shrink tubing, heat guns and measuring tools.
Mounted assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets on unit.
Accurately cut/trim/form component leads using hand cutters and forming tools
Install components and parts, route and attach wires and form circuitry
Trained, helped new associates
September 2009-2012
Family Pharmacy, Jersey City, NJ
Pharmacy Technician
Responsibilities and achievements:
Worked in a busy drugstore and gained hands-on knowledge of retail pharmacy operations.
Taking care of customers, provided friendly customer service that helped retain customers.
Demonstrated accuracy in cashiering, cash handling and credit-card processing.
Consistently balancing cash drawer.
Routinely commended for maintaining an orderly and clean store appearance.
Data entry of prescription orders and payments.
Organize prescription and medicines, prepare and bottle medications
Process incoming prescriptions and refill.
Order new drugs, Check orders, check prices, and restock formulary medications.
Check drug expiry date
2006-2008
HDS Retail North America, Newark, NJ
Assistant Manager
Responsibilities and achievements:
Handled customer problems with patience and sensitivity.
Greeted customers and assisted them with item selection.
Maintained weekly sales record
Operated computerized cash register
Accurately balanced cash register daily. Never was short.
Maintained detailed paperwork for inventory control
Monitored inventory and stocked shelves.
Promoted to Assistant Manager from Cashier after one year.
Trained new associates.
EDUCATION HISTORY
2009
Pharmacy Technician
New Jersey City University, Jersey City, NJ
May 2005-2008
High School Diploma
Continental Academy, Miramar, Florida
COMPUTER SKILLS:
Microsoft office applications (Word, Excel, Office, PowerPoint, Outlook, Access)
Document Scanning, Printing & Emailing
Internet searching, browsing
Familiar with Windows & MacOSX
PERSONAL COMPETENCIES
Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Good team player with friendly nature.
Sincere commitment to providing quality customer service.
LANGUAGES
English
Gujarati
Hindi
REFERENCES
Mr Nitesh Patel
Supervisor
Kulite Semiconductor Inc
Leonia, NJ
Phone: +1-201-***-****
Mr Divyakant Patel
Manager
HDS Retail North America
Newark, NJ
Phone: +1-201-***-****
Contact this candidate