Customer Service Office, Accounting Clerk, Secretary, Admin Asst

Beverly A. Semien

**** *** *** *****

Texas City, Tx 77590

Cell: 409-***-****

SUMMARY

Several years experience with proven expertise in multitasking, various computer skills, and organization skills with proven expertise. Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.

EXPERIENCE

2015-2015 Allied Barton Security, Kemah, Tx

Turnaround Shutdown at Valero, Refinery, checking clients of any weapons, clean shave, twic card and baggage for entry into refinery. Checking contractors for any supplies that may be going into refinery. Checking employee vehicles as they departed for any materials taken out of the refinery.

2015-2015 H&R Block Tax Office, Texas City, Tx

Customer Service Representative, calling prospective clients for appointments for tax preparer, checking in clients upon arrival for tax preparer, collecting and posting fees once completed tax return, answering telephone for any questions that people may have regarding their filing of tax returns.

2013-2014 Galveston County Tax Office, Galveston, Tx

Deputy Clerk- Administrative

Entering voter registration applications to prepare for all elections in Galveston County. Assure all updates, cancellations and suspense letters have been processed. Scan appropriate voter registration documents. Assist counter and telephone customers during normal and peak times throughout the year.

2012- 2013 Action Personnel Services, Texas City, Tx

Administrative Secretary

Various positions such as data entry, answering telephone, scanning documents, filing, making folders, typing letters, taking minutes, truck weighing, making tickets for delivery, cashiering, receiving, sort, delivery of mail and other duties as assigned.

2012 – 2012 McRoberts Maritime Security, Texas City,Tx

Security Guard

Previous assignment to Carnival Cruise Ship Terminal 1, and 2, monitoring crowd as they board cruise ship, worked gate accessing vendors into warehouse for delivery of goods to be boarded unto cruise ship. Attended State of Texas Level 2 training which included patrolling and inspection of property, role of security officer, ethics, criminal acts, radio procedures, field notes, response to emergencies, race- fire, bomb threats, shots fired, prohibited weapons to obtain license from the State of Texas.

2011 – 2012 Kinghaven Counseling Service – Houston, Tx

Driver Technician

Pickup clients to arrive at the Counseling Center. Prepare sign in sheet, take attendance of clients and fax to home office. Prepare food as needed, grocery list, shop for grocery. Answer any questions from the home office on clients from their records. Prepare folders for new clients. Oversee clients while at the center addressing their needs. Prepare reimbursements report for home office.

2009 – 2010 Housing Authority of the City of Galveston- DHAP-IKE Program- Administrative Assistant

Performs general clerical duties inclusive of typing, filing, computer data entry, and the operation of general office equipment Receives telephone calls and visitors and routes them to the appropriate staff members practicing good customer service skills and techniques.

Pickup, compile, inspects all incoming correspondence. Composes and types letters. Maintains various records, files, reports and documents. Makes computer data processing entries and reproduces documents using photocopy equipment.

Attends weekly huddle meetings. Attending any training deemed necessary by management.

Receives complaints from Galveston Housing Authority residents and the public, resolves them or makes referrals to appropriate individuals.

1996- 2009 University of Texas Medical Branch, Department of Pathology, Division of Surgical Pathology, Senior Secretary

Prepares and process purchase orders for four divisions in the People Soft Application. Acts as a liaison on solving problems related to these matters. Financial reporting which includes monthly audit of divisional general ledgers and monthly analysis.

Processing Kronos Time Capture system resulting in payroll disbursements.

Preparing invoicing and idts for research billing charges to departments and outside liaisons along with weekly reporting. Acts as liaison on solving problems related to these matters.

Maintain office records, correspondence and confidential information relating to employee files. Schedule all employees for mandatory in-services and health appointments.

Answering telephones, typing of laboratory reports including Quality Improvements and laboratory policies and procedures for the necessary divisions, taking of minutes for laboratory meetings.

Distribute mail, memos and other related material to the laboratory staff.

EDUCATION

Texas City High School Texas City, Texas

Southwestern Christian College, Terrell, Texas

College of the Mainland, Texas City, Texas

Job Related Training

Secure Remittance, State of Texas TEAM System, Scale weighing, Access, EMR (Epic), Safety Counsel Training- Construction; Safety Counsel Training for Security in Refinery; Case Manager 101; Efforts to Outcome System (ETO); Incremental Rent Transition Payment (IRT); End of Participation; Elite System 101; Disaster Information System (101)

IBM and Macintosh computers, DisplayWrite 4, Kermit, Current Contents, Intermediate WordPerfect 5.1, 6.0, WordPerfect for Windows, Microsoft Word for Windows 6.0, Hospital Information System, Electronic Database System, Cashier Training, ICM Training, Records Management Training, HTML Basic, PeopleSoft Application, Electronic Time System, Kronos Timekeeping System, KEA

Teller Operations, Customer Service, Written and Verbal Communication, Problem-Solving, Professional Image, Leadership, Supervisory I and II, Insurance of Accounts, Time Management, Wordperfect 1, 2, 3

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