Engineer Technician

Qualifications:

CCNP: Routing & Switching • Recent Data Center work

** **** ************** • Server diagnostics & troubleshooting

Linux & Juniper Experience • Eager to learn new skills and improve

Employment History:

LeaseWeb USA, Inc., Manassas, VA

Datacenter Engineer (March 2015 – June 2015)

Installed and configured services per customer specifications. I would take the customer's order and find a similar server chassis and either manually install Linux/Microsoft OS or PXE boot the server with a script that would install the OS. Then upgrade with the customer’s specified parts and setup the RAID configuration.

Solved problem tickets for example loss of network connection, server is down or RAID failure.

Worked with server hardware (IBM, Supermicro, HP, Dell, etc.) To see the full list of chassis go to https://www.leaseweb.com/bare-metal-server/all-servers).

Programmed APC ATS (Automatic Transfer Switches) AP7723 with the network configuration, time and firmware upgrade.

Worked at both the Manassas Virginia and Netherland's Haarlem datacenters.

The Select Group, Crystal City, VA

Datacenter Technician (December 2014 – January 2015), Contract position

Managed equipment for Bloomberg BNA.

Racked and stacked servers.

Lead and managed an 8 person team for Global Communication to break down a data-center and move the equipment between 3 different data-center sites.

Peyton Resource Group, Washington, DC

Network Technician (June 2014 – November 2014), Contract position

Worked for Anthelio Healthcare Solutions Inc.

Configured Cisco 5508 Wireless LAN Controller.

Worked in a multi-campus hospital & school environment for Anthelio Healthcare system. Maintained the networks for Washington Adventist hospital and Shady Grove hospital.

Assigned to various data centers located in hospitals, offices, and schools.

Kept on-call in case of emergency or after hour network problem.

Worked in a 2000+ user environment with a LAN/WAN/VPN.

Built new wiring closet. Installed switches with fiber-optic cables and flex stack cables.

Worked at each site to install and configure:

oCisco switches

oCisco routers

oCisco Aironet wireless access points.

Resolved network issues, managed and tracked using Wndia POB Service Management Software.

Contacted customer to resolve network issues.

Performed troubleshooting with the network infrastructure team.

Maintained inventory database of all switches, routers, firewall and networking equipment.

ENVIRONMENT: Various Catalyst Switches, Catalyst 2950/2960/3560G/4570R-E/6500 Cisco Secure Intrusion Prevention System (IDS), Cisco Aironet 3602I/2602I series, Cisco ASA, Avaya (VoIP) phones.

ServInt, Reston, VA

Data-Center Technician (October 2011 – February, 2014)

Rack and stack servers (Dell and Supermicro). Troubleshoot, diagnose and repair Dell hardware and firmware issues. Initiate RMAs as needed. Cut, crimp, tie and label Ethernet cables to keep server room neat and orderly. Reboot crashed servers or fix server technical problems to bring them back online, preferably without restarting.

List of responsibilities:

Worked as part of a team in the infrastructure department.

Diagnosed and replaced SAS/SATA HDDs for degraded arrays.

Installed and configured SSDs and HDDs to servers.

Tested, Wiped, foreign configurations from HDDs.

2 years experience with Perl Scripting.

Racked servers, Cisco/Netgear switches and mount PDU (configured PDU APC AP7930 PDUs).

Worked with Linux (CentOS, Ubuntu, Red Hat & other Linux distributions) in a Virtuozzo environment.

Worked with Microsoft Server.

Diagnosed and replace server motherboards, CPUs, memory DIMMs, DRAC.

Manage cables to maintain neat and orderly data center (cut, crimp, tied and labeled).

Cut and crimped over 5,000 Cat5 and Cat6E Ethernet cables.

Returned RMA defective Dell hardware and replaced defective equipment.

Audited server inventory (Database Management) with NOCDB entries for flawless data/records.

Monitored and troubleshoot server load, performance, and connectivity issues.

Maintained weekly inventory of hardware and supplies.

Worked and maintained the cloud with SolidFire platform.

ENVIRONMENT: Various Catalyst 2950 48 port switches, Dell Poweredge r210/r720/r410/r420/ 2950/1950, PDU, Supermicro SYS-5018D-MF 1U servers. APC AP7930 PDUs

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