Customer Service Administrative Assistant

Summary

Customer Service Specialist- Adept at managing multiple projects with ease, using expert time management methods. While working under stressful situations, with attention to detail and accuracy.

Qualifications

Strong interpersonal skills Telephone answering, Multi-line system

Meticulous attention to detail and accuracy Fluent in English & Spanish

Self –directed Computer proficiency

Strong customer service skills Executive support

Resourceful Records Management

Dedicated team player Event Management

Computer: Word, Excel, Outlook, Internet, CampusVue system

Experience

Receptionist / Administrative Assistant 08/2013 - Present

Keiser University Miami Campus, Miami, FL

Handled all incoming calls, greeted visitors and logged all incoming guests, advised counselors or financial aid of appointments. Proctored entrance exams and assessment tests for prospective students and entered scores in CampusVue system. Set up orientation day event for all new students, prepared start packets, made copies. Made sure all admissions informational programs material was up to date and stocked, ordered supplies for admissions department. Contacted and set up appointments for informational sessions/interviews. Processed background checks on applicants for admissions position and acted as the administrative assistant to campus President when administrative assistant to the President was on vacation.

Accomplishments

Gained knowledge of working in a university/school setting and also obtained experience working as an administrative assistant/receptionist

Property Room Custodian 10/1992 - 11/2012

Miami Dade Corrections and Rehabilitation, Miami, FL

I worked in the intake and release of inmate’s property and money. I received deposits from the public. I also handled calls for information and complaints. I was also responsible for inventory control, cash management and balancing cash drawers, with customer service being a primary goal.

Accomplishments

Received merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Education

Miami Dade Community College South Campus – Miami, FL, US 1988-1989

Miami Coral Park Senior High School - Miami, FL, US 1987

Contact this candidate