network support
Resume:
Somi Darvish
************@*****.***
Address **** ***** **** ** **********, OH (zip code : 45255)
Visa State: Green card (Permanent resident. Sponsorship not required to retain residency) Work Experience
IT support
Warsaw Community School-Warsaw, IN October 2014 – May 2015 Skills practiced/gained
Desktop/Laptop Installation/de-installation remotely and locally (Remote Tools : Bomgar - SCCM)
Upgraded Cisco Switches
Worked with Helpdesk Team to escalate tickets as needed
Desktop/Laptop networking support and network troubleshooting
Modified Active Directory and inventory software (Meraki)
Identified, diagnosed, and resolved problems for personal computer software and hardware, network and Internet connections
Configured and updated iPads
Production Line Lead
CVE Technology - Plano, TX June 2013 to Jan 2014
Function test and repair specialist, part replacement and troubleshooting of cell phones and Tablets.
Leading production team.
Inventory control of required new part ordering coordination.
Developing work instruction
Computer / Network Repair Technician
Kourosh-Tehran March 2011 to May 2013
Repair and troubleshooting of computer/laptop systems mainly network problems
Providing network technical support to clients including network administration and troubleshooting. Education & Related Skills
Electronic Technician Azad Univ. 2000-2002
Bachelor of Electronic Technology Engineering Azad Univ 2010-2012
Windows 7 _ Active directory _ Server 2008 Nooranet 2012-2013
CISCO Router and Switches Nooranet 2012-2013
LINUX Administration 2013-2014
Skills and Area of Proficiency
Network LAN/WAN
TCIP/IP/Subnet
Experience in Windows Server operating systems
Active Directory-DNS-DHCP-VPN
Network Systems Experience: Cisco IOS, Switches, Routers VPN VLAN Management
Technical knowledge of Routers/Switch installation, management, and configuration, RIP 1/2, EIGRP, OSPF, NAT
Virtual Machine Application (VMWare)
Installation, configuration, and management of VMware ESX/ ESX, DNS, DHCP, VPN, Terminal service, File Server, Clustering, NAP Server, CA Server, WDS (RIS), IIS7, WSU in both LINUX and WINDOWS
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