computer/customer service
Resume:
Gay Marie M. Nollora
Butuan City, Mindanao
Mobile: +63-998-*******
Email: **********************@*****.***
Position:
Objectives:
To secure a career within a company that will enable me to utilize my knowledge and obtain a responsible and growth oriented position. As a professional, I am creative and innovative and looking ahead to work in a challenging environment and strive for excellence. I am a fast learner, team worker and possess a good work ethics.
Qualifications:
Over Five (5) years’ experience in different computer and customer service related works including hardware and software installation, troubleshooting, networking, assembling personal computers, computer marketing and sales.
Work Experience:
Comission on Civil Service, Butuan City, Philippines
Bookkeeper/Encoder (Summer Job)
maintain financial records
organized book records alphabetically
documents must be kept on file so there's an explanation for every financial transaction.
enter a wide range of information into computers for a variety of purposes.
operates a variety of machines and equipment such as computers with a variety of systems, keyboards, scanners, printers and copy machines.
completes forms and edits current information.
relays information to supervisors and other employees through in-person contact or via telephone and email communications.
answering phones and making copies for other clients or customer.
April 2010 – January 2011 Register of Deeds, Capitol, Butuan City, Philippines
Title Taper / Encoder (Contractual)
Tape all torn titles
enters information from titles such as personal information, account numbers, lists and records into computers to be stored and transmitted to the appropriate area within the organization or used for research purposes.
Make softcopies on titles for clients.
February 2011 – September 2012 San Francisco, Agusan del Sur, Philippines
Customer Service
use computerized sound equipment to broadcast different types of music.
work for public and private radio stations and Internet streaming sites.
interact audiences during live radio broadcasts and featured promotional events.
pleasant speaking voice, flexibility, knowledge of various musical genres and the ability to work irregular hours are important qualities as radio DJs.
select music to broadcast and prepare daily program schedules.
provide news updates, traffic reports and weather conditions
December 2012 – September 2013 Click.com Internet Café, Guingona, Butuan City, Philippines
Internet Café Attendant (night shift)
Assist end users with their needs and helping them about what they ask in regards to internet surfing, creating email account, connecting to an application messenger.
Doing printing, scanning, fax, encoding and any other concern to costumer.
Call internet service provider (ISP) if no internet connection.
Network PC with internet connection.
Printer sharing and Data sharing thru network setup.
Assemble PC and install software required.
September 2013 – August 2014 Sintos Subdivision,Butuan City, Philippines
Housekeeper
Washing walls and other surfaces
Cleaning, sterilizing, and maintaining the service restrooms
Cleaning mirrors and other glass fixtures. Besides, emptying trash and garbage containers
Dusting, sweeping, mopping, and scrubbing halls, stairs, and other office spaces
September 2013 – August 2014 B&D Travel Adventours, Arcade Building, Butuan City, Philippines
Travel Agency Staff/Cebu Pacific Ticketing Agent
Make proposals and meetings to different schools regarding on travel packages.
Full range of customer service functions.
Makes ticket booking and/or changes reservations, seat assignment, answers inquiries about flight schedules and fares, verifies reservations by phone, figures fares and handles payments.
Making an email reports on ticket sales.
Deposit
July 2015 - Present
Retail Salesperson
Selling merchandises to the customers and organizing social events to enhance the sales goals
Communicating with the customers and coordinating with the vendors on a daily basis
Setting up new displays to promote the new products for sale
provide product or service information to assist customers in making a decision about a product to buy
Education:
Agusan National High School, Butuan City, Philippines 2004 - 2008
AMA Computer Learning Center, Butuan City, Philippines 2008 - 2010
Bachelor of Science in Information Technology
Global Competency-Based Training Center, Butuan City, Philippines 2013 - 2014
Computer Hardware Servicing NC II
Computer Skills: MS Word, MS Excel, MS PowerPoint, Internet, and Email
Languages : English, Filipino, Bisaya
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