Aviral Chhabra
** ***** ******, ***********, *** 3064
Cell: 042*-***-*** – *************@*****.***
Professional Summary
Skilled IT Consultant with a proven track record of leading analysis and requirement-gathering efforts for application operation projects. Additional background includes Lean and Kaizen methodologies, SCRUM, ITIL, conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in Project quality management and Performance metrics.
Skills
Extensive experience in implementing and upgrading ERP solutions
Extensive knowledge of Oracle databases, Linux(RHEL 4,5),SQL server 2012 and windows server 2012
Strong technical and project management skills
Remarkable troubleshooting and problem-solving skills
Knowledge of software Development Life Cycle
Superb time-management and interpersonal skills
Spearheading wide range of initiatives pertaining to Quality Deliverables, Customer Support through effective training programs, audit compliances, certifications and subsequently cost rationalization.
Consistent track record of timely deliverables of mission-critical large/ medium scale projects within budget using leading-edge technologies.
Ability to learn and use new systems and paradigms in considerably less time.
Expertise in driving processes including system implementation, maintenance, support and its enhancements in generating a high level MIS including its ease of use, readability, speed and reliability
Knowledge of Lean and Kaizen methodologies.
Work History
05/2014 to 05/2015
Consultant – Capgemini India
Coordinated with system partners to finalize designs and confirm requirements.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
Diagnosed and troubleshooting of UNIX and Windows processing problems and applied solutions to increase company efficiency.
Ensured network, system and data availability and integrity through preventive maintenance and upgrades.
Worked on ERP product Oracle Applications R12 (12.1.2) and R12(12.1.3) for Support and Maintenance
Experienced in Database administration of Oracle (10g,11g) & Oracle Applications (11i and R12) and also experienced in User management issues, and System administrator tasks related to Oracle server, supporting and managing, Production, Development and test instances of various Oracle environments.
Worked on performance tuning activities for Concurrent Manager and Database.
Worked on ACMP tool for Hot Patches
Working on ticketing tools for handling incidents, request and change orders. (Unicenter CA SD and SM7,HPSM and SM9 Tool).
Worked as the Project Quality Lead (PQL) and participated in various quality audits and other quality related day to day activities.
Manage all aspects of Release Management and QA including Defect tracking, Test cases, Test Scripts, and Quality Accountability for Development team.
Led the implementation of Release, QA, Incident, Problem and Change, and provide governance over all ITIL process development for IT Communicated weekly status and issues to project managers, development and user communities.
Distributed monthly test metrics to project team members of test cases run, test cases failed and defects.
Collaborate with other Scrum teams and the validation team to ensure knowledge transfer and understanding across teams and when performing defect triage.
02/2011 to 05/2014
Software Engineer – Span Infotech (EVRY Norge AS)
Established compatibility with third party software products by developing programs for modification and integration.
Worked on Oracle Application 11i (11.5.10.2) and R12(12.1.2) for Support and Maintenance.
Worked on the development of Monitoring Package for Nagios Automation monitoring.
Worked on various major releases as part of monthly maintenance.
Worked as a System administrator and deployed various web applications on Oracle enterprise manager and jetty server for SLF (Norwegian Agriculture Agency).
Worked on ACMP tool for Hot Patches.
Worked on Oracle ADADMIN utility and performed various AD Patches and CPU Patches.
Worked as a Release coordinator to conduct Monthly releases between various vendors. Manage the work stack queue and ensure the timely & quality delivery.
Ensure the resolution of queries, Incidents, and bugs within agreed time frame.
Maintain all the quality parameters and documents, also involved in quality audits.
Utilized a pipe and filter model to find bottlenecks and enable measurement of system resource usage and process behavior at boundary limits of all operations.
Education
2011 Masters of Science :Information Technology.
Panjab University – Chandigarh, India
2009 Bachelors of Computer Applications
Panjab University – Chandigarh, India
Accomplishments
Performance Management
Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
Problem Resolution
Responsible for support and development of company disaster recovery plan.Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
Product Development
Worked on scalability and optimization of production environment.
System Integration
Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
Other Interests
Playing Tennis and cricket
Surfing Internet.
Travelling and exploring new places and people.
References available on request.
Linkedin Profile: https://au.linkedin.com/pub/aviral-chhabra/16/12a/65a
Date: 14th July 2015