Property Management

JUDITH M. EVERNDEN

***** ** ***** ****, *******, Florida, 32083

904-***-**** **************@*****.***

SUMMARY

I am a dedicated Property Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations motivate staff and increase productivity. I sell new, used and foreclosed homes. Manage inventory, marketing and advertising plans. Maximize Community occupancy and leased home income. Professionally manage/resolve resident complaints and concerns. Provide hands-on leadership and management to the sales and servicing team. Recruit, Train and help develop staff. Create and maintain a positive Community environment including resident activities. Communicate and manage policy and procedures. Create and ensure a safe work and living environment. Protect and maintain company assets. Control and monitor expenses. Take on any additional duties assigned by Supervisors.

I will be an asset to any Community looking for a self-motivated individual to bring positive energy to the table. I have a yes I can attitude and believe in working side by side with staff to get the job done.

HIGHLIGHTS

Manage projects with contractors.

Ensuring all projects are completed accurately and in a timely manner.

Supervising contractors as jobs are being completed.

Getting quotes from vendors/contractors to ensure the company is getting the best price for the job.

Ensuring vendors/contractors payments are reviewed for accuracy and submitted for payment.

Supervising staff. Conducting reviews of time cards/payroll is completed and accurate.

Monitoring staffs time to ensure no overtime is incurring.

Directing staff and following through on duties and task to ensure they have completed them accurately.

Handling issues with residence and ensuring all efforts to resolve any issue or concerns have been handled with success.

ACCOMPLISHMENTS

Boosted customer satisfaction ratings by 75% in under 2 months’ time while managing a property for a manager that was out on leave. I was recognized for this and received a bonus. Completed 95 % of all University classes offered through the company to assist in better management/customer skills.

EXPERIENCE

April 2014 to April 2015

I am the Property Manager at Crystal Springs Estates and I am responsible for the day to day functions of the Community. I sell new, used and foreclosed homes. Manage inventory, marketing and advertising plans. Maximize Community occupancy and leased home income. Professionally manage/resolve resident complaints and concerns. Provide hands-on leadership and management to the sales and servicing team. Recruit, Train and help develop staff. Create and maintain a positive Community environment including resident activities. Communicate and manage policy and procedures. Create and ensure a safe work and living environment.

Protect and maintain company assets. Control and monitor expenses. Take on any additional duties assigned by Supervisors.

May 1995 to April 2014

Florida State Prison Correctional Officer Starke, Florida I was responsible for the care, custody and control of inmates. While working as an Officer I was responsible for major reports documenting facts of incidents, sending reports to the Inspector General’s Office, Creating documents that generated and tracked injuries, allegations etc. I was the Emergency Operation Center Officer where I logged information into a statewide database during emergency situations such as hurricanes, escapes, executions, and so many other incidents. I was also the retentions officer where I audited files, ensured they were retained and stored in accordance with policy and procedure. I was issued several certificates and awards from Wardens and higher officials from Tallahassee for my quick response in emergency situations. Recognized as Officer of the month on several occasions. I was also issued the ACA award for having a high score during the State Audit.

EDUCATION

Lake City Community College Criminal Justice Lake City, Florida Attended three semesters of college before crossing over into the Correctional Officer certification course. 1995Lake City Community College certified law officer: Florida Department of Law Enforcement Lake City, Florida Attended and completed the Florida Department of Law Enforcement certification

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