Sr. Solutions Consultant

DARSIT I. BHAKTA

PHONE: 972-***-**** *********@*****.***

SR. SOLUTIONS CONSULTANT

Healthcare IT Professional Project Management Experienced

Platinum global leader and extraordinary problem solver.

Delivering value to shareholders.

In-depth integration with a structured approach to system development methodology, project management, and system architecture, with knowledge of clinical workflow for Radiology, Labs, Pharmacy, Hospitals, and regulated businesses.

Outstanding Professional skill, leadership, and ceaseless efforts resulting in major contributions to the effectiveness and success of IT initiatives and operations.

Intelligence position, conducting business process, needs assessment, and cost-benefit analysis to align information technology solutions with business initiatives.

Strategic Thinking

Brilliant Leader & Communicator

Multi-facility Standardization

Senior Executive

Articulate Engagement

Fosters Teamwork

Cerner PathNet Experience

Recognizes Opportunities & Acts

High-level analysis to identify key business issues, delivering solutions aligned with organizational objectives.

Outstanding negotiator with ability to influence favorable outcomes for all concerned parties.

Ability to lead, capturing the “big picture” of shareholder expectations.

PROFESSIONAL EXPERIENCE

DIGNITY HEALTH, San Bernardino, CA

Command Center Manager Cerner EHR Conversion, Dell Services July – Aug 2015

A California-based not-for-profit, public benefit corporation that operates hospitals and ancillary care facilities in California, Nevada, and Arizona, Dignity Health “Go Live” plan addresses and identifies issues that occur during the initial stages of EHR system implementation, in preparation for seamless integration.

Accomplishments: Currently involved in the EHR Go Live Process:

Provided initial reviews of all future Go Live “At The Elbow” support contractors for DH SBMC EHR Conversion which led to lowering the resource costs associated with the contract

Interviewed resources for “ATE” roles

Assisted with planning of resources for Go Live period

Command Center Manager at main SBMC complex during Go Live

Triaged tickets utilizing HP ALM/QC software

DELL SERVICES, Plano, TX

Sr. Solutions Consultant 2015

One of the leading Services organizations in the world, specializing in Healthcare Consulting

Accomplishments: “Superb performance” with demonstrated quality and results:

Coordinated Cross Training of bench resources for future projects within the Dell Healthcare Solutions Group

including Meditech, Epic, and Allscripts

Completed Levels 1 and 2 of PM Certification for Dell PM3 Project Management Curriculum, including successfully fulfulling all PMBOK related coursework objectives.

MLK JR. HOSPITAL, Los Angeles, CA

Technical Consultant & Subject Matter Expert, Dell Services 2014

One of the most advanced and innovative healthcare technology medical centers, MLK Junior Hospital serves 1.35 million residents in South Los Angeles.

Accomplishments: “Superb performance” with demonstrated quality and results:

Successfully directed work with lab instrumentation vendors and Cerner on configuration and testing of MDIs.

Provided subject matter knowledge for a full Cerner EHR implementation at a new startup facility.

Direct collaboration with UCLA and the LA County on reference lab testing and building database.

Clinical workflows and system build of PathNet solutions, including Gen Lab, Micro, AP, and Blood Bank.

Coordinated processes for data collection, design, testing, and system integration.

Wrote test scripts for PathNet modules, utilized during unit, system, and integration testing.

TENET HEALTHCARE, Dallas, TX

Technical Consultant, Dell Services 2013-2014

A multinational investor-own Healthcare Services company, and one of the nation’s leading Healthcare Services companies, Tenet Healthcare encompasses a comprehensive network of healthcare facilities across United States.

Accomplishments: “Superb performance” with demonstrated quality and results:

Successfully handled advanced technical support for the Cerner PathNet implementations across multiple modules, assisting end users with modifying, testing, and updating issues.

Provided project management and technical support for multiple Tenet Healthcare facilities on the Cerner clinical applications.

Updating tickets through HP Quality Center

DIGNITY HEALTH, EHR GO LIVE, Plano, TX

Field Manager & Team Lead, Dell Services 2013

A California-based not-for-profit, public benefit corporation that operates hospitals and ancillary care facilities in California, Nevada, and Arizona, Dignity Health “Go Live” plan addresses and identifies issues that occur during the initial stages of EHR system implementation, in preparation for seamless integration.

Accomplishments: “Superb performance” with demonstrated quality and results:

Successful implementation of EHR system, as Field manager for the EHR Go Live at three Dignity Health facilities (CA and AZ).

Coordinated contractor schedules for “At the Elbow” support staff.

Supported logistics for CPOE Go Live Support following Hospital “Go Lives” at DH sites.

Interviewed multiple candidates for the final support positions for staffing.

Provided Lab Assessment per client request, to audit Lab Support group.

Completed internal lab system support team assessment for streamlining processes between the support team and senior management.

VETERANS HEALTH ADMINISTRATION, LABORATORY SYSTEM RE-ENGINEERING PROJECT, Plano, TX

Sr. Implementation Analyst, Dell Services 2009-2012

The GSA, with full and open competition, acquired services and software utilities, including the implementation of the Citrix infrastructure in accordance with Cerner performance guidelines, Health check and monthly Citrix support, services and software utilities for the VA Laboratory Information Management System (LIMS), part of their healthcare system architecture.

Accomplishments: “Superb performance” with demonstrated quality and results:

Successfully managed and worked with multiple VA hospitals for lab re-engineering projects.

Cerner PathNet GenLab implementation team for the VA.

Tested interfaces between VA Vista HIS software and Cerner.

Domain configuration management.

Utilized HP Quality Center for managing requirements, use cases, and testing.

TENET HEALTHCARE, Plano, TX

Sr. Implementation SPECIALIST, Dell Services 2006-2009

A multinational Healthcare Services company, Tenet Healthcare encompasses a comprehensive network of healthcare facilities across the United States.

Accomplishments: “Superb performance” with demonstrated quality and results:

Implemented Cerner PathNet across multiple facilities for Tenet Healthcare nationwide.

Participated in full life cycle of project implementation, including design, build out, testing, “Go Lives,” and post “Go Live” support.

Worked with Cerner Architects in LIM software conversions .

Gained extensive knowledge of Cerner GenLab modules, including working with CCLs and HL7 interfaces.

BAYLOR HEALTHCARE SYSTEM, Dallas, TX

Sr. Systems Analyst 2000-2005

Named by U.S. News& World Report as one of America’s best hospitals for the 15th consecutive year, and one of the major centers for patient care, medical training and research in Texas.

Accomplishments: “Superb performance” with demonstrated quality and results:

Clinical integration of multiple new Baylor Community Hospitals to the existing healthcare system.

Worked with clinicians in implementation of Cerner in both Lab and Radiology departments.

Responsibility for database and file management of Cerner systems across entire healthcare system.

CERNER CORPORATION, Kansas City, MO

Systems Analyst 1998-2000

A supplier of healthcare information technology solutions, services, devices and hardware, Cerner solutions optimizes processes for healthcare organizations.

Accomplishments: “Superb performance” with demonstrated quality and results:

Worked with clients on hardware and database upgrades for multiple Cerner sites, defining and analyzing problems, and aligning the most appropriate technical application or configuration solutions.

Considered the business implications of the application of technology to the current and future business environment.

EDUCATION

BBA MANAGEMENT INFORMATION SYSTEMS, UNIVERSITY OF OKLAHOMA, Norman, OK

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