Customer Service Operator
Resume:
Darien R. Edwards
Gary, IN 46402
Cell: 219-***-****
********@*******.***
Summary
Dedicated communications operator who thrives in fast -paced, challenging environment. Skilled at answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Attentive, diverse and self motivated with flexibility and drive to succeed.
Highlights
Multi-line telephone systems
Time management
Critical thinker
Organized
Proactive
Professional Demeanor
Results-focused
Service minded
Maintains confidentiality
Excellent communication and writing skills
Experience
March 2006 to Present The Solution Services
Gary, IN
Receptionist
Maintain the official client files
Check and compile tax returns
Collect and deliver mail and packages
Screened calls and took messages when appropriate
Typed and prepared correspondence to review
Mailed invoices to the regarding clients
Respond to visitor inquiries and direct questions to appropriate person
Maintained reception area in a neat and professional manner
September 2012 to April 2013 Teleperformance, INC.
Hobart, IN
Telecommunications Operator
Answered incoming calls providing information or transferring calls
Scheduled appointments and meetings
Completed forms for sales orders
Contact this candidate