Project Management, Business Analysis, ERP- peoplesoft, Mainframe
Resume:
Re: Job : Project Manager
Dear Hiring Manager,
It is with great enthusiasm that I submit my resume for the position of Business Analyst. I am excited about the opportunity to leverage my diverse background in ERP PeopleSoft, strengths in Large scale technology management, Business Analysis, Business Intelligence, Mainframe Applications, Project management . I am currently working at McMaster University in Technology department as Senior Business Systems Analyst for ERP systems.
I received the 2014 Outstanding Achievement Award from the VP of McMaster University for successfully implementing a multi million dollar Enterprise project. It is a testament of my strengths and abilities which is elaborated in the attached resume.
I have a Bachelor of Engineering(BEng) combined with 15 years of experience in IT in both University and Consulting environments. I am a certified project management professional(PMP) and also posses ITIL certification. My past and present roles as Senior Business Systems Analyst, Application Specialist, Team Lead, Developer and Programmer-Mainframe combined with strong technical/functional knowledge makes me an ideal candidate for this position.
As a Senior Business Systems Analyst I have been involved in the integration, implementation, maintenance, testing, systems design of Admissions, Financial Aid, General ledger, Accounts receivables, Accounts payable systems. Collaborating extensively with Faculty and staff, I provide support to everyday activities and manage change within projects. I have gained expertise in business analysis functional design, all stages of testing, PS query and tools.
My experience in a previous job as the Team Lead for mainframe applications included managing onsite and offshore teams comprising of 8-10 people, successful implementation of major projects meeting critical deadlines, mentoring, resource management, status reports, post implementation support and problem solving.
As a Developer/Applications Specialist I have gained experience in all facets of software development life cycle (SDLC) in IBM mainframes.
The following are my strengths:
Business systems analysis and Project Management for ERP and Mainframe systems
Planning and coordination of all activities for integration of business systems
Strong leadership, Coaching and mentoring skills
Fit gap analysis and process improvements for Finance and Campus solutions modules
Very strong technical background in enterprise architecture, mainframe systems
Excellent trouble shooting, problem solving, issue resolution presentation and collaboration skills
Very process oriented, experience with metrics for defect prevention, root cause analysis, change management, release management and Security controls
Self-motivated team player with strong communication skills.
I am also aware of FIPPA and have a valid drivers license. I look forward to meeting with you to discuss this opportunity. Please feel free to contact me at 905-***-****
Thank you again for your consideration.
Sincerely,
Sibi Vadakken
Senior Business Analyst Profile
15 years of experience in technology, as Lead Business Systems Analyst for ERP systems and as Lead for Applications in telecom industry.
Extensive accomplishments in all facets of software development, technical expertise, business analysis, testing, project management, leadership, problem solving and ITIL skills
Performed Business analysis, functional design and day to-day operations for ERP system using PeopleSoft at McMaster University for Finance and Campus solutions modules
Collaborated with various teams in a matrix environment for projects related to conversion, interface, enhancement and implementation
Designed systems by conducting fit gap sessions with users and managed requirements at high level and low level and produced business requirements documents using various methods-use case, mockups, swim lanes
Developed test cases and provided production support for legacy and ERP systems
Demonstrated expertise in problem solving, project management, mentoring, training and risk management. Excellent written and verbal communication and presentation skills
Excellent technical and business knowledge and thorough understanding of infrastructure, security, database administration, data control and business intelligence
Proven ability to meet deadlines and work under pressure by collaborating with consultants and team members on multiple concurrent projects
Deep understanding of Project Management methodologies and ITIL. Managed projects from initiation to close out and delivered numerous projects on time and budget
Expert knowledge of security, change management, auditing, review of designs, QA testing,
Technology Skills
Languages: PeopleSoft People Code, People Soft Applications: GL, AR, AP, PC, Admissions, Financial Aid
Databases: DB2, ORACLE
Software: Oracle forms, HEAT, UPK, JIRA, PeopleSoft Finance/Campus Solutions (ERP), Windows and Microsoft Office Suite, MS Project and ITIL foundation
Employment History
McMaster University, Hamilton 2003 – Present
Senior Business Systems Analyst- (ERP Finance and Campus modules) 2011 – Present
Planned and performed activities for ERP projects in PeopleSoft Finance and Campus Solutions modules -General Ledger, Accounts Receivable, Accounts Payable, Project Costing, Admissions, Financial Aid
Performed system analysis, design and testing of modules for business process improvement and systems integration and collaborated with cross functional teams
Successfully managed requirements for internal customers and negotiated contracts and statement of work with vendors
Prioritized and managed activities related to conversion of data from legacy, interfaces, interim solutions, vendor contracts
Prioritized and managed all change requests, enhancements, bugs/fixes, design and testing by working closely with stakeholders. Currently we implemented ERP people soft systems and I am supporting the biggest modules involving all students related activities, approximately 126 issues along with daily operational issues which are unplanned tasks.
Proposed solutions and work-arounds to major and minor issues
Delivered training and knowledge transfer sessions to staff and faculty and facilitated large group discussions
Resolved problems and issues related to database and applications and collaborated with various teams to manage the implementation of projects by providing advice and support
Provided Project status and updated project plan using Microsoft project for successful execution of projects to senior management and stake holders
Reviewed user acceptance testing plans and results and provided feedback to testers
Provided recommendations to prioritize projects and actively contributed to the strategic goals of the department
Created designs for ERP integrated modules for functional and technical specifications
Provided support to middleware, tumbleweed, database, security, configuration type issues by leveraging strong technical knowledge and background
Designed and Supported around 126 interface files for Universities Finance modules. I also received outstanding achievement award from the VP for excellent results in the implementation of ERP system
Created PeopleSoft queries and also queries using SQL developer on ORACLE database.
Provided various solutions to management for prioritization and status reports generation using tools like JIRA/PHIRE and by creating dashboards
Application Specialist 2003 – 2011
Performed all stages of software development on applications related to financial accounting systems, student records, scholarships, bursaries and admissions
Provided production support for applications supported by University technology Services
Successfully analyzed and completed projects with minimum guidance and provided training and mentoring to junior staff
Designed legacy systems using COBOL on DB2 and ORACLE databases which are the core modules of McMaster University’s technology
Tata Consultancy Services (TCS) 1999-2002
Client –QWEST communications Inc., USA
Team Lead, USA and India 1999 - 2002
Managed a team comprising of 8 -10 programmers and testers spread across US and offshore
Managed projects from initiation till closing and prepared budgets for senior management
Analyzed, estimated projects and allocated tasks to the team based on WBS
Documented business functionalities and provided cost benefit analysis for critical decisions and solutions
Planned and executed activities for best practice awareness, CMM auditing, Software process control/improvement, knowledge assessment and appraisal of team members
Prepared reports/metrics for root cause analysis, work progress and overall management of project
Coached and mentored team members by providing suggestions for training and development
Provided 24/7 technical support for critical billing systems and monitored the execution of jobs during all releases. Solved major abends/issues, validated the production results and provided assistance to the clients upon implementation of projects
Generated reports by executing SQL queries using either QMF or SPUFI according to client needs for the analysis/investigation of data/business
Education / Professional Development
Bachelor of Electrical Engineering – NIT, Bhopal, India 1999
ITIL fundamentals certified 2012
Project Management Professional 2012
2014 Outstanding Achievement Award McMaster University
Other software skills : : COBOL / ISPF Dialog Manager, SQL, Html, IMS, web based applications like NEON, MVS, OS/390, JCL, TSO, ISPF, SPUFI, MFS, REXX, Clist, CICS, FILE-AID, VIASOFT and QMF
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