Customer Service Ensure

Regina Williams

708-***-**** *****************@*****.***

Professional Customer Service Skills

Greeting customers and actively listening to assist customers with their needs

Describing and explaining products and services to customers clearly and concisely

Recommending, selecting, locating and obtaining merchandise based on customer needs and desires while providing top notch customer service

Preparing accurate and accountable statement and transactions slips and documents

Accurately and efficiently making change for transactions

Maintaining accurate and records ensuring proper amounts in tills at the end of each shift

Reporting theft and damaged items to supervisors and team leaders immediately

Receiving checks and cash for deposit, verify amounts, and check accuracy of deposit slips with high attention to detail

Accurately and efficiently entering customers' transactions into computers to record transactions and issuing computer-generated receipts

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines accurately and with accountability

Examining checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents

Counting currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks according to proper procedures

Professional Money Handling Experience

Sale Associate

Boston store 2014-2015

Greeting and maintaining accurate records transactions and funds in accounts,multi-tacking to complete jobs in a timely manner,completed electronic checks and opening charge accounts for the store

Host 2013 – 2013

Applebee's Neighborhood Bar and Grill West Holt Ave, Milwaukee, WI

Greeted and seated customers as they arrived while providing personable and outgoing customer service

Assisting team members readily and urgently to ensure efficient customer service

Completed electronic, check, and cash transactions with accuracy and efficiency

Handled customer payments and ensured that proper change was provided

Homemaker 2009 – Present

Maintaining accurate records of transactions and ensuring adequate funds in accounts

Effectively multi-tasking to complete jobs in a timely and efficient manner

Cook and Cashier 2009 – 2009

Boston Market West Allis, WI

Effectively and efficiently operated POS systems to clear transactions and take accurate orders

Greeted customer in a friendly and professional manner to ensure top notch customer service

Applied effective communication techniques to ensure customer satisfaction

Cashier 2008 – 2009

McDonald's 108th Ave., West Allis, WI

Maintained high quality customer service while working individually with minimal supervision

Accurately took customers' orders and made change using POS System

Cook and Server 2005 – 2007

Food Team Milwaukee, WI

Learned new jobs quickly and effectively to provide exceptional customer service

Followed directions and customer requests specifically and accurately

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