Manager Management
Resume:
Tammy Virgili, LPN, LNHA, CDP, CADDCT, MBA
**** ****** *****, *********, ** 60404
************@*****.***
we rely heavily on Tammy, and her expertise, and have been very pleased with her efforts to keep our companies operating with integrity and compliance.”
Jim Boris, Owner & Former Supervisor at Paradise Senior Communities
She allows her team to be successful individually, yet expects accountability as a group. She is a leader, and a manager, which is hard to find!”
Megan Rothenberg, CDP, former Employee
“…Tammy has changed the entire feel of the community. That doesn’t happen without the expectations starting from the top…”
Carol Remes, wife of Resident at Brookdale Burr Ridge
During her initial 90 days, Tammy has done an outstanding and thorough job of transitioning in the position and taking a visible, active leadership role. She has a vast knowledge of senior services, a willingness to share her insights and a direct, but fair and open style of management”
Dan Holwerda, former COO at Saratoga Grove
Professional Profile
Ambitious Long-Term Care Professional who specializes in hiring, training, developing and retaining successful individuals, in key positions, to improve the overall performance of a Community.
23 years of experience in long-term care
Highly skilled in Community Performance Turnaround
Dedicated to obtaining and maintaining Employee Buy-in
Education, Honors, and Certifications
Master of Business Administration in Health Care Administration
California Coast University, 2014
Bachelor of Science in Health Care Administration
California Coast University, 2012
Licensed Nursing Home Administrator, 2003
Licensed Practical Nurse, 1995
Professional Certifications
Certified Dementia Practitioner 2013
Certified Alzheimer’s Disease and Dementia Care Trainer, 2014
Key Qualifications & Skill Highlights
Coaching & Development
Revenue Enhancement
Performance Management
Census Development
Change Management
Brand Recognition
Professional Achievements
Achieved 100% agreement, amongst frontline associates and management, regarding Resident well-being as top priority for ED’s expectation of the Team
Increased Assisted Living Census by 39% in first year
Achieved positive NOI for struggling Community within 9 months of employment
Reduced Worker’s Compensation Premiums by a quarter million dollars, in one year, with implementation of personally developed safety program
Achieved 100% satisfaction, amongst leadership, regarding relationship with Executive Director
Increased IL/AL census from 50% to 75% within 90 days of hire
Developed Policy and Procedure Manual for Assisted Living & Memory Care Communities, per IDPH Regulations
Developed Employee Handbook, per OSHA and IL Employment Law
Developed Marketing, HR, and Nursing Databases for AL & MC Communities
Developed and licensed Adult Day Care Program, including all collateral and operational material development
History of deficiency-free surveys
Started 3 IL / AL Communities, from ground, up
Developed / opened 5 Memory Care Units (3 in AL & 2 in SNF’s)
Work History
District Director of Operations – Brookdale Senior Living – May 2015 to present
Executive Director of CCRC – Brookdale Burr Ridge (formerly Emeritus) – Aug. ‘13 to Present
Administrator of IL/AL – Saratoga Grove – July ‘11 to Aug. ‘13
Interim Administrator of Skilled Nursing Facility – Mt. Carmel Rehabilitation Center, Milwaukee, WI – Dec. ’10 to June ‘11
Director of Operations for 3 AL/MC Communities – Paradise Senior Communities – Nov. ’06 to Dec. ‘10
Corporate Director of Marketing for 14 Skilled Nursing Facilities – HSM Management for Rosewood Companies – Apr. ’04 to Oct. ‘06
Executive Director of IL / AL – The Timbers of Shorewood – July ’02 to Apr. ‘05
Director of Admissions / Nurse Manager for CCRC – Walnut Grove – May ’00 to July ‘02
Alzheimer’s Assistant Unit Director for SNF – Embassy Care Center – July ’95 to Apr. ‘99
Professional Affiliations & Outreach
Board of Directors, Illinois Pioneer Coalition / Education Committee Chairman
Educational Seminar Instructor – Trending Wisdom, Owner
Experienced Public Speaker w/ invitations to educate at multiple levels to multiple
disciplines
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