Matthew W. Warren

**** ******* ***** ******* **, 94702

510-***-****; acq2sr@r.postjobfree.com

EDUCATION

Los Medanos

Fire Technology

GPA: 3.0 Units : 60

●Fire Protection Organization

●Fire Behavior and Combustion

●Fire Protection Equipment and Systems

●Fire Prevention

●Building Construction for Fire Protection

●Firefighter Safety and Public Education

●Emergency Medical Technician

WORK EXPERIENCE

Starbucks, Pittsburg, CA October 2014 – May 2015

Bartista

Anticipates customer and store needs by constantly evaluating environment and customers for cues.

Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

Maintains regular and consistent attendance and punctuality.

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

Gaitan Private Security Association, San Jose, California October 2013 – October 2014

Security Officer

●Maintain safe and secure environment for customers and employees by patrolling and monitoring premises and personnel

●Monitor surveillance equipment; inspect buildings, and access points; permitting entry.

●Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

●Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Cold Stone Creamery, Antioch, California October 2010 – October 2013

Key holder/ Lead shift

●Maintained accurate inventory count, ordered supplies needed

●Acted with integrity and knowledge that promoted company culture, values and mission.

●Reliable full time employee while being a full time student.

●Received above expectations on all 6 of my reviews/ evaluations and a wage bonus every year.

●Described by management as the most personable employee based on rapport with loyal customers.

●Oversaw restaurant operations and supplies; monitored inventory and cleanliness.

●Built relationships and ties with customers and local business

EXTRACURRICULAR

Volunteer Work

Fire Explorer, Rio Vista, CA

●Responds to alarms

●Load and roll hose

●Replace spent air bottles

●Assist with other fire ground duties that are deemed non-hazardous

●Assist firefighters with medical calls

●Attends monthly meetings and drills

●Study fire related technical manuals

Hobbies/Interests

I am a creative dynamic individual with great communication skills and a strong work ethic. With a great understanding of time management to achieve the best results with my work. In addition, I am passionate about whatever task is put in front of me. I’ve traveled all over the United States. I play on an intramural football team and I’m an expert swimmer.

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