Customer Service Representative
Resume:
Joseph Shelton
** **** & Country DR
APT **
Rosedale VA 24280
*********@*****.***
Employment History
Gas Well Technician / Pumper
September 1, 2014 G&R Gas Services INC, Claypool Hill VA
Maintain 59 wells
Ensure all wells are producing maximum amount of gas
Maintain two compressor stations (4 Leroi units and 3 Dearing units)
Know location of all frac compressor sites for all contract companies
Fill out monthly paperwork that lists gas production, station production, brine produced, and brine production for each well for EPA tracking
Customer Service Representative
May 2014 – September 2014 AT&T Wireless, Lebanon VA
Resolve customer issues in first call
Make sure by the end of the call that customers are willing to recommend AT&T
Meet/Exceed call metrics for call center
Sales Consultant
November 2013 – May 2014 Sherwin-Williams, Longview TX / Abingdon VA
Greet all customers with a positive and helpful attitude when they enter the store
Educate customers on why our products are superior to other company’s paint products
Take and resolve complaints that each customer has and make sure they leave the store with their issue resolved
Painter / Laborer
August 2013 – November 2013 Terry’s Painting, Longview TX
Make sure that area is correctly prepped and ready to paint
Clean paint sprayers and guns thoroughly so they will be fully functional for next job
When spraying hazardous materials always be fully protected with paint suit and respirator
Education
August 1998-2002 Richlands High, Richlands VA
High School Diploma
Received $12,500 scholarship to Alderson-Broaddus College for study in Music
August 2002 – May 2004 Alderson-Broaddus College, Phillippi WV
Music Education
August 2004 – January 2006 Southwest VA Community College, Richlands VA
Information Technology
References
Stephen Pruitt 276/202-6042 Harold Johnson 276/964-1993 Robert Terry 903/279-6543
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