Customer Service Microsoft Office

VESELIN KARAGYAUROV

**** ****** ***. *. ***********, MN Phone#: 763-***-**** E-mail: ************@*****.***

EMPLOYMENT

Facilities Management Specialist May 2015 – present

Target Corporation, Minneapolis, MN

Partner with team members and external vendors to provide service for Target facilities

Handle high volume of contacts and create work orders for variety of Target assets

Identify/validate assets issues, determine appropriate actions to resolve complex matters

Exceed designated productivity and quality goals while providing a Target brand experience

Logistics Analyst November 2014 – April 2014

Target Corporation, Minneapolis, MN

Management and support of transportation operational systems

Coordinate, track and verify backhaul pick-up and deliveries

Collaborate with business partners to improve tracking response rate to 100%

Improve carrier pick-up by 20%

Merchandise - Data Analysis Specialist September 2014 – October 2014

Target Corporation, Brooklyn Park, MN

Service management of item operational systems and applications

Track and maintain Target Corporation on-line and in-store inventory

Analyze data integrity and communicate with vendors

Update product specific details and manage different departments inventory

Assistant Researcher July 2014 – August 2014

Mount Mercy University, Cedar Rapids, IA

Locate content and data

Analyze statistics and create spread sheets

Organize and classify information

Office Admin, Athletic Department September 2012 – May 2014

Mount Mercy University, Cedar Rapids, IA

Greet visitors/callers and provide information

Perform clerical duties including copying, faxing and filing

Create and maintain database using Microsoft software

EDUCATION

Bachelor of Science GPA – 3.8

Mount Mercy University, Cedar Rapids, IA

Major: International Relations and Political Science / Minor: Sociology

SKILLS AND HONORS

High Standard of Excellence, Team Work and Customer Service

Administrative Skills / Proficient in Microsoft Office (Word, Excel and PowerPoint)

Mount Mercy University – Dean’s List, Political Science Club, International Club, NAIA Scholar Athlete

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