Jr Network Engineer

Luis F. Gomez

*** ******** ** ********* **, *****

Residence 908-***-**** Email: *******@*****.***

Overview: Information Technology Professional with a vast experience in technologies, from Microsoft, Cisco,

And Networking, designing, installing, and troubleshooting network infrastructures.

Technical Summary

Operating Systems: Windows 8, 7, Vista, and XP, Android OS (4.3.x), Server 2008, Active Directory, MAC OS.

Hardware and applications: MS Office 2010/2007, Remote Desktop Assistance, dial up networking,

VPN Services Antivirus suites/Firewalls, networking protocols (FTP, TCPIP, DHCP), Google Apps.

Experience

Millenium Communications Group East Hanover, NJ December 14 – March 15

Network Engineer/Support Technician

Inventoried and pre checked Cisco orders.

Assisted in Setup/Optimization Network routers, and switches.

Assisted in a diverse refresh deployment of routers and switches to Hoboken Public schools.

Maintain hardware and software, including computers, scanners, color copiers, printers.

Worked with Cisco TAC on escalated issues.

Experienced in working interactively with customers and all levels of management.

Elizabeth Board of Education, Elizabeth, NJ September 05 – June2013

Field Technician/Support Specialist

Provided technical support for the district of Elizabeth Public Schools.

Help desk providing technical support by phone.

Responsible for loading new software and systems on existing equipment.

Analyze and resolve technical problems for established networks.

Installation and setup over 1,000 workstations and monitors for 3-5 new school buildings.

Experience with wireless connection troubleshooting.

Knowledge of ticket based tracking system.

Trained interns and new hires on proprietary applications.

Maintenance smart boards, star boards and projectors in classrooms.

CompuSave, Edison, NJ February 04 – September 05

Field Technician/Network Administrator

Delegates and monitors work to meet and beat deadlines.

Manage LAN/Wan installation/configuration/support for school district/higher education clients.

Successful in meeting new technical challenges and finding solutions to meet the needs of the client.

Built numerous personal computers and networks for small business clients and installed, configured, and maintained MS Win 2000 Server and MS Windows 2000 Professional.

Configured desktop and laptop PC’s to the network.

Level II support ghosting and migrating data across PC platforms.

Worked with developers and clients to troubleshoot network and database problems.

Documented all tasks, procedures, and maintained a turnover log of daily activities.

Format, partitions EIDE, SATA, SCSI, and SSD and perform data recovery and system imaging.

File System Maintenance.

Education and Training

Bergen Community College CCNA program, Hackensack, NJ 2014 CCNA# CSCO12775749

Windows 7 and Windows 8 Global Knowledge Training, Morris Town, NJ 2012/2013

Chicago Tech Skills, Chicago IL-2000 Comp Tia Network + Certified

References: Furnished upon request.

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