Customer Service Operator

Whitney A. Tyler

**** ** **** **.

Apt. ****

Houston, Texas 77091

(832) 537 - 6608

*********@*****.***

OBJECTIVE:

To obtain a management position with a dynamic corporation where I can use my energy and skills to develop, motivate, lead and encourage employee productivity seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth, management responsibility with an organization where demonstrated skills in marketing, administration, and sales can be translated into improved growth and profitability.

EXPERIENCE:

August 2013 - February 2015 Staffmark Staffing Agency Houston, TX

Operation Assistant

•Duties included but not limited to working directly with HP to process sales orders, complete all orders, confirm orders to ship to customer.

June 2012- March 2013 Wendy’s Houston, TX

Crew Member

•As a crew member, the responsibilities include highly efficient excellent customer service skills and courtesy, operating the register, manning the drive-thru, preparing menu items, cook, loading stock, and keeping the restaurant clean and inviting. Duties required the knowledge of positional skills, maintain and implement health and safety guidelines and following all company policies and operational procedures. Crewmembers also need to provide quality products and services while maintaining a safe and clean environment to ensure one hundred percent customer satisfaction.

June 2010- May 2012 Goodman Manufacturing Company Houston, TX

Assembler

•As an assembler the responsibilities include but not limited to production, assembling and painting air conditioning and heating units. Detail orientation is important in this role.

March 2007- May 2010 Home Depot Distribution Center Houston, TX

Material Handler

•As a material handler the responsibilities were pallet build, merchandising and unload trucks preparing for distribution. Forklift operator.

February 2006- December 2007 Downtown Aquarium Houston, TX

Retail Operator, Ride Operator

• As a retail associate and ride operator duties include but not limited to cashier for restaurant gift shop and control all rides and game access and operation.

EDUCATION:

May, 2006 Eisenhower High School Houston, TX

H.S. Diploma

Extracurricular activities include positions of leadership as well as work on teams and committees. Active participant in sporting activities including Welding, Business of Technology, Basketball and Track and field

Knowledge, Skills, and Abilities

•Ability to read, writes, and speaks English fluently.

•Strong interpersonal and communication skills, both oral and written.

•Ability to meet commitments on a timely basis, prioritizing and planning work activities and utilizing time efficiently

•High degree of dependability. Must be able to follow instructions, respond to management direction, and take responsibility for own actions.

•High attention to detail, demonstrating accuracy and thoroughness in all work products.

•Intermediate proficiency in Microsoft Office, internet, web based, and related job specific software applications.

•Other duties as assigned.

•Forklift driver

Reference Available Upon Request

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