Customer Service Administrative Assistant
Resume:
Lucy Mensah
************@*****.***
Current Address:
Columbus, Ohio 43231
Mobile 404-***-****
Permanent Address:
Columbus, Ohio 43231
Mobile 404-***-****
PROFESSIONAL PROFILE: A demonstrated professional who passionately believes success of the business is directly linked to its willingness and capacity to adapt to change with multiple years of experience as a customer service professional/ law intern. Specializing in organizations skills and research through retail, warehouse and professional environments. Now seeking to contribute my experience, skills, and expertise to a company’s paralegal team.
EXPERIENCE AND EXPERTISE:
●Written & Verbal Communication
●Problem Solving
●C+ +, C, SQL, HTML, MATLAB
●International Affairs
●Analyzing Data
●Compliance
●Public Relations
●Accounting skills
●Microsoft Word, Excel, PowerPoint
CAREER DEVELOPMENT:
Adusei Law Group LLC, Columbus, Ohio Law Intern June 2013 – September 2013
●Supported the on-going management of litigation matter, including drafting and reviewing the discovery responses, written testimony and post hearing briefs and exceptions
●Appearances: Bench trials, default prove-ups, contested motions, and debtor examinations including law and motion paperwork
●Drafting complaints, propounding and responding to discovery. Memo and brief writing. Preparing letters to opposing counsel
●Conducted efficient legal research on complex issues, honing in on relevant facts to prepare resources for attorney use
●Edited and formatted policy and procedures while also conducing efficient and thorough legal research various areas of law
●Attended board meetings and conference calls to present complaint analyses
Abercrombie and Fitch, Columbus, Ohio Distribution Center Coordinator May 2011 – December 2011
●Led cross-departmental partnerships to discuss reporting/training/development/coaching
●Assisted in the editing of contract language while organizing files
●Conducted timing and execution for team during testing initiative
●Created in-depth test case scenarios to ensure comprehensive User Acceptance Training
●Conducted time studies to measure workforce productivity
Yaw Boahen Construction, Columbus, Ohio Administrative Assistant June 2008 – June 2010
●Created spreadsheets and presentations, filing, and faxing
●Data Entry (preparing reports and financial data)
●Supervised purchasing processes
●Managed operations in a fast paced
Vidash Beauty Supply, Columbus, Ohio Assistant January 2006 – January 2008
●Collaborated with sales team to offer quality customer service
●Handled cash register and manage cash receivable and payables
●Followed merchandising standards and assisted in merchandising task when needed
EDUCATION: Capital University Law School, Columbus, Ohio
Paralegal Program
Spelman College, Atlanta, Georgia
Major: History 2014
ACTIVITIES AND COMMUNITY SERVICE:
Hall Resident Vice President March 2012 – May 2013
●Recruit Organize meetings and help delegate duties of the president to members
●Write and organize proposal ideas for new event and complete specification and logistics
African Students Association Vice President January 2013 – May 2013
●Organize photos recent event and old event and catalog them by year and semester.
●Proposed Ideas for numerous events and sat on the board of numerous planning committees
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