Customer Service Administrative Assistant

Karen M. Kitson

*** ****** ****** ******, ** ****5

440-***-****

*********@*****.***

QUALIFICATIONS SUMMARY

Experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, dependable and committed to superior customer service. Confident and poised in interactions with individuals on all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively with excellent time management skills. Capabilities include:

»Customer Service & Relations »Word Processing & Typing »Supervisor Skills

»Telephone Reception »General Accounting »Office Equipment Operation

»Technology Proficient (Microsoft Office Programs, data entry, internet)

»Highly Motivated Team Player »Ability to Work Independently

»Proficient in Researching & Identifying/Solving Problems

EMPLOYMENT HISTORY

»Colonial Partners, LLC Position: Resident Manager

11480 Middle Avenue Date(s): 5/2012 – 7/2015

Elyria, OH 44035

»Dr. Henry B. Mazorow, DDS, MS Position: Receptionist/Administrative Assistant

209 W. 21st Street Date(s): 5/2005 – 4/2012

Lorain, OH 44052

»Best Homes Maintenance Co. Position: Cleaning Crew Supervisor

2220 Grafton Road Date(s): 3/2002 – 5/2005

Grafton, OH 44044

EDUCATION

»Lorain County JVS Adult Career Center, Oberlin, OH (2002 – 2003)

Dental Assisting/Dental Radiography, certificates received

»Elyria High School, Elyria, OH (1985 – 1989)

Concentration in English, Science & Business, diploma received

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