Customer Service Administrative Assistant

ELIZABETH A. LYNCH

805-***-**** E-MAIL: **********@*****.***

SUMMARY

A driven administrative professional seeking a position in a challenging environment with growth opportunities. Over 10 years’ experience effectively providing administrative and secretarial support. Skillful in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.

COMPUTER SKILLS

Software

Microsoft Office: Microsoft Word, Outlook, Excel, PowerPoint, Publisher and Adobe Acrobat.

EXPERIENCE

2011 - 2014 Display Ad Coordinator, Acorn News Papers, Agoura Hills, CA Assistant to five Area Sales Representatives. Acted as liaison between sales and production departments. Assisted with placement of ads, produced lay-out for weekly publication, nurtured client relationships, and special projects as assigned 2009 - 2011 Classified Department Coordinator, Acorn News Papers, Agoura Hills, CA Responsible for maintaining classified accounts, prepared monthly billing, and accounts receivables.

2006 - 2009 Receptionist, Acorn News Papers, Agoura Hills, CA Greeted visitors, answered and screened all incoming calls, oversee distribution of incoming and outgoing mail. Other administrative duties as requested. 2004 - 2006 Assistant Manager, Kennel Operations, Alpha Papillion Kennels, Oxnard, CA On-site position requiring 24 hour, seven day a week availability. Provided daily care and maintenance of all show dogs, including but not limited to feeding, grooming, show practice, veterinary visits and daily play stimulation. 2003 - 2006 Administrative Assistant, County Property Management, Camarillo, CA Greeted visitors, answered and screened all incoming calls and faxes. Prepared all correspondence concerning homeowner inquiries and notices of violations. Prepared bid packages to procure vendors and arranged work schedules for trades. Prepared monthly Board member packets and attended monthly Board member meetings, transcribed and disbursed meeting minutes. Performed walk-thru inspections of properties with tenants after move-out.

EDUCATION

1976-1978 Moorpark Community College, General Studies

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